Felipe Gomez
Naples,FL
Summary
Dynamic, energetic professional with solid experience in purchasing for multiple entities, vendor negotiation, customer service, and food & beverage operations. Excellent communication, interpersonal and organizational skills. Highly adaptable to change with the ability to work under tight deadlines and pressure. Expertise includes:
· Flexibility
· Service Orientation
· Accountability
· Planning and Organizing
· Adaptability & Change Management
· Process Improvement
· Drive for Results
· Analysis and Problem Solving
Overview
16
16
years of professional experience
1
1
Certification
Work History
Purchasing & Storeroom Manager
Naples Grande Beach Resort
09.2022 - Current
- Wrote standard operating procedures for department.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Sourced vendors, built relationships, and negotiated prices.
- Performed monthly reconciliation of open purchasing orders.
- Adjusted procedures to maximize department effectiveness.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Purchased new products and oversaw inventory stocking and availability.
- Implemented policies to reduce cost and eliminate waste.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Identified and targeted critical procurement issues, saving over $[Amount].
- Generated reports, documents and analysis in [Software] for senior management review and approval.
- Progressed through various purchasing, warehousing and leadership roles.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Contacted location managers and department supervisors to assess requirements.
- Conducted regular research to identify trends and cost saving opportunities.
- Negotiated pricing and terms with vendors to secure best value for company.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Devised and implemented strategies to optimize purchasing processes and reduce costs.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Assessed areas of service concern and developed improvement plans.
- Developed and tracked metrics to measure supplier performance and cost savings.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Generated reports on purchasing activities to support management decisions.
- Facilitated resolution of vendor disputes and discrepancies.
- Analyzed market and delivery systems to assess present and future materials availability.
- Completed monthly profit and loss performance reports.
- Identified opportunities to reduce lead times and improve inventory management.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
Purchasing Manager
Hilton Marco Island Beach Resort
01.2019 - 09.2022
- Wrote standard operating procedures for department.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Sourced vendors, built relationships, and negotiated prices.
- Adjusted procedures to maximize department effectiveness.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Purchased new products and oversaw inventory stocking and availability.
- Implemented policies to reduce cost and eliminate waste.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Identified and targeted critical procurement issues, saving over $[Amount].
- Generated reports, documents and analysis in [Software] for senior management review and approval.
- Progressed through various purchasing, warehousing and leadership roles.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Contacted location managers and department supervisors to assess requirements.
- Conducted regular research to identify trends and cost saving opportunities.
- Negotiated pricing and terms with vendors to secure best value for company.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Devised and implemented strategies to optimize purchasing processes and reduce costs.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Assessed areas of service concern and developed improvement plans.
- Developed and tracked metrics to measure supplier performance and cost savings.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Generated reports on purchasing activities to support management decisions.
- Facilitated resolution of vendor disputes and discrepancies.
- Analyzed market and delivery systems to assess present and future materials availability.
- Completed monthly profit and loss performance reports.
- Identified opportunities to reduce lead times and improve inventory management.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
Purchasing Manager
Marco Beach Ocean Resort
08.2013 - 07.2018
- Wrote standard operating procedures for department.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Sourced vendors, built relationships, and negotiated prices.
- Performed monthly reconciliation of open purchasing orders.
- Adjusted procedures to maximize department effectiveness.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Purchased new products and oversaw inventory stocking and availability.
- Implemented policies to reduce cost and eliminate waste.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Identified and targeted critical procurement issues, saving over $[Amount].
- Generated reports, documents and analysis in [Software] for senior management review and approval.
- Progressed through various purchasing, warehousing and leadership roles.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Contacted location managers and department supervisors to assess requirements.
- Conducted regular research to identify trends and cost saving opportunities.
- Negotiated pricing and terms with vendors to secure best value for company.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Devised and implemented strategies to optimize purchasing processes and reduce costs.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Assessed areas of service concern and developed improvement plans.
- Developed and tracked metrics to measure supplier performance and cost savings.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Generated reports on purchasing activities to support management decisions.
- Facilitated resolution of vendor disputes and discrepancies.
- Analyzed market and delivery systems to assess present and future materials availability.
- Completed monthly profit and loss performance reports.
- Identified opportunities to reduce lead times and improve inventory management.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
Food and Beverage Manager
Fiddlers Creek
02.2008 - 09.2013
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Managed bar and wait staff and directed hiring program.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Analyzed [Type] beverage consumption trends, preparing subsequent action plans to maintain product freshness and consistent inventory levels.
- Loaded and operated beverage dispensing equipment such as [Type] and [Type].
- Maintained highest standards for beverage quality and service.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
- Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines.
- Used [Software] to record ordering data and created organization and room storage system.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Implemented new drink policies, reducing over-pouring by [Number]%.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Resolved customer complaints involving food or beverage quality and service.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
Education
Associate of Applied Science - International Business
Universidad San Buenaventura Medellin
Medellin, Colombia01.2011
Skills
- Demand forecasting
- Purchasing management
- Expense Control
- Cost Reduction
- Purchasing strategies
- Forklift Operation
- Birch Street proficient / Chefech pro / Jonas club management
- Fintech
- Teamwork and Collaboration
- Analytical Thinking
- Adaptability and Flexibility
- Critical Thinking
Accomplishments
- Leader of the year 2023
- Leader of the quarter 2023
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Northwood Hospitality / Leadership development program Class 2023
- Food, Safety& Sanitation Management
- Hospitality Management
- Customer / Guest Service Management
Certification
Customer / Guest Service Management
Hospitality Management
Food, Safety& Sanitation Management
Northwood Hospitality / Leadership development program Class 2023
Paragliding, soccer, running, Gym
value that holds significant meaning to you or an activity that you enjoy doing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Purchasing & Storeroom Manager
Naples Grande Beach Resort
09.2022 - Current
Purchasing Manager
Hilton Marco Island Beach Resort
01.2019 - 09.2022
Purchasing Manager
Marco Beach Ocean Resort
08.2013 - 07.2018
Food and Beverage Manager
Fiddlers Creek
02.2008 - 09.2013
Associate of Applied Science - International Business
Universidad San Buenaventura Medellin
Customer / Guest Service Management
Hospitality Management
Food, Safety& Sanitation Management
Northwood Hospitality / Leadership development program Class 2023
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