Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
background-images

Juan Llanos

Hamilton,NJ

Summary

Dynamic professional with a proven track record in customer service at Calas Boutique Floral, enhancing team productivity and customer satisfaction. Skilled in staff training and development, I leverage problem-solving and empathy to foster positive environments. Committed to innovation, I effectively manage inventory and resolve complaints, ensuring loyalty and operational efficiency.

Experienced with managing customer service teams, ensuring high levels of service delivery and satisfaction. Utilizes problem-solving skills to address customer issues effectively and foster positive service environment. Track record of leading initiatives to improve operational efficiency and team performance.


Personable and dedicated with genuine passion for fostering positive learning environment. Possesses foundational knowledge in educational principles and classroom management, along with skills in lesson planning and student support. Committed to making meaningful impact on students' academic and personal growth.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assistant Manager, Customer Service

Calas Boutique Floral
08.2024 - 08.2025
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Enhanced team productivity by implementing effective communication strategies and collaborative efforts.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Junior Assistant Teacher

Shiloh Baptist Church
06.2024 - 08.2024
  • Fostered a positive and respectful classroom environment that encouraged collaboration and active participation.
  • Mentored new volunteers by modeling effective teaching strategies and guiding them through the onboarding process.
  • Assisted the lead teacher in coordinating extracurricular activities, including field trips and after-school programs, to enrich student learning.
  • Improved student comprehension by integrating visual aids and hands-on learning activities into lesson plans.
  • Served as a role model and mentor for children from underrepresented minority backgrounds and challenging home environments, offering emotional support and academic encouragement.
  • Helped create a safe, inclusive space where students from underserved communities felt seen, heard, and empowered to grow.

Education

Bussines Administration And Management

Hamilton High School West
Hamilton Township, NJ
05-2029

Skills

  • Customer service expertise
  • Staff training and development
  • Innovation and creativity
  • Performance tracking
  • Microsoft outlook, word, and Excel
  • Time management
  • Problem-solving
  • Behavior modification
  • Patience and empathy

Certification

  • Quickbooks Online Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working

Interests

  • Gym Workouts
  • Getting involved in local advocacy groups to promote positive change in the community
  • Fundraising Events
  • Volunteer Work

Timeline

Assistant Manager, Customer Service

Calas Boutique Floral
08.2024 - 08.2025

Junior Assistant Teacher

Shiloh Baptist Church
06.2024 - 08.2024

Bussines Administration And Management

Hamilton High School West

Similar Profiles

CREATE PROFILE
Juan Llanos