Felipe Medrano
El Paso
Overview
17
17
years of professional experience
Work History
Underwriter
Vision Management Group(Fred Loya)
El Paso
06.2014 - Current
- Checked source documents against entered data to ensure accuracy.
- Prepared summaries of daily work completed for review by supervisors.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Identified discrepancies between source documents and entered data.
Technical Support Representative
Verizon Wireless
El Paso
06.2008 - 02.2011
- Operated specialized diagnostic tools used to identify system faults.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Education
Some College (No Degree) - Computer And Information Sciences
El Paso Community College
El Paso, TXSkills
- Customer service
- Effective communication
- Problem solving
- Technical troubleshooting
- Documentation review
- Underwriting calculations
- Application review
- Multitasking Abilities
- Problem-solving aptitude
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Underwriter
Vision Management Group(Fred Loya)
06.2014 - Current
Technical Support Representative
Verizon Wireless
06.2008 - 02.2011
Some College (No Degree) - Computer And Information Sciences
El Paso Community College