FELIPE MENDEZ
Revere,Massachusetts
Summary
Experienced database professional with a track record in database management and optimization. Skilled in enhancing system performance, ensuring data security, and collaborating effectively in dynamic environments. Proficient in SQL, database tuning, and data backup processes. Strong background in managing and optimizing database systems with a focus on data integrity, performance tuning, and disaster recovery. Collaborative team player with expertise in SQL, database design, and automation. Adaptable to changing needs and challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Database Administrator
Navisite
03.2019 - 07.2024
- Established and managed 15+ Microsoft SQL Servers, implementing robust security practices and access levels; improved database performance by 30% through query optimization and index rebuilding for 50+ users.
- Drove the deployment of SQL Server Integration Services (SSIS) packages, automating data workflows; reduced manual tasks by 40%, saving the database team 80 hours per month.
- Implemented Always On Availability Groups and Failover Clustering across 20+ SQL servers, improving database recovery time objective (RTO) by 60% and recovery point objective (RPO) by 75%.
- Revamped SQL Server infrastructure by engineering Always On Availability Groups and Failover Clustering across 20+ servers, thereby decreasing monthly critical application outages to zero.
- Governed SQL Server Reporting Services (SSRS) instances, implementing robust encryption protocols, while collaborating with cross-functional teams to resolve database-related challenges, ensuring data security and system uptime for 99.9% of users.
- Supervised SQL Server security protocols by configuring user access levels for database segments, while assisting users with SQL Server-related problems, resulting in a 40% decrease in unauthorized data access attempts.
- Fortified database infrastructure by applying 75+ critical patches and security updates, ensuring compliance with industry regulations and minimizing potential data breach risks.
- Overhauled database management system procedures, suggesting improvements that streamlined data processing workflows and reduced query execution times by an impressive 35%.
- Migrated data from diverse sources like Excel and CSV to SQL Server, modernizing data infrastructure and improving reporting capabilities for 10+ business units and cutting cycle times by 15%.
- Enabled high availability SQL environments by establishing robust database replication services, fortifying data integrity and minimizing downtime to less than 0.01% exceeding the industry benchmark.
- Established automated data import processes integrating Excel, flat files, and CSV data into SQL Server, resulting in 75% reduction in manual data entry errors and freeing up 20+ hours per week.
- Diagnosed and remediated 30+ production database incidents monthly, achieving a 99.9% uptime, exceeding the Support Center's service level agreements (SLAs) and ensuring seamless application functionality.
- Investigated and corrected 15+ critical database performance bottlenecks weekly using SQL Server Profiler, improving application response times by 40% and reducing user-reported errors.
- Standardized database configuration across 50+ servers utilizing documented SOPs, resulting in a 99.99% uptime, exceeding SLAs, and improving overall system stability to support business needs.
- Maintained 24/7 on-call support for production databases, resolving 80+ critical incidents and restoring services within defined SLAs, ensuring continuous business operations and minimizing data loss scenarios.
Exchange Administrator
02.2014 - 03.2019
- Spearheaded Office 365 administration for a 500+ employee organization, achieving a 20% productivity surge by implementing streamlined communication and collaboration tools within the Microsoft ecosystem.
- Transferred 5TB of legacy data to Office 365 cloud storage; improved employee collaboration by 40% through optimized file sharing processes and enhanced accessibility.
- Reduced Office 365 licensing costs by 15% through strategic license planning and optimization using Software License Management tool.
- Implemented automated patch management processes via SCCM, decreasing the number of unpatched systems by 95% and eliminating 30 hours of manual work per month.
- Managed 500+ cloud, Active Directory, and Exchange user accounts, modifying permissions and resolving access issues within 24 hours, ensuring uninterrupted user productivity and maintaining system security.
Education
Associate of Science - Electrical Engineering Technology
Northeastern University
Boston, MA08.2000
Skills
- Database Management
- Microsoft SQL
- Database monitoring
- Database Administration
Certification
- Microsoft 365 Certified: Messaging Administrator Associate Training - September 30, 2019
Languages
Spanish
Native or Bilingual
Timeline
Database Administrator
Navisite
03.2019 - 07.2024
Exchange Administrator
02.2014 - 03.2019
Associate of Science - Electrical Engineering Technology
Northeastern University
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