Summary
Overview
Work History
Education
Skills
Timeline
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Felipe Osuna

El Monte,CA

Summary

Dynamic leader with proven expertise in warehouse operation oversight and team leadership, honed at PrimeFlight. Excelled in enhancing operational efficiency and safety standards, achieving a significant improvement in workflow. Skilled in logistics and certified forklift operation, I foster a supportive environment, promoting professional growth and reliability among team members and even more so for myself to set an example and standard having been promoted 3 times in my current company! A Goal-oriented individual with a passion to strive to make a difference and impact in the company through dedication, hard-work and reliability is only scratching the surface of what possibilities may be waiting ahead.

Overview

9
9
years of professional experience

Work History

Warehouse Supervisor

PrimeFlight
03.2022 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Used warehouse management software to reconcile daily productivity and personnel.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Completed daily operations on time and maintained high standards of accuracy with shipping and receiving orders of over 100K packages per day.
  • Operated warehouse material handling equipment correctly to move loads.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Collaborated with other department heads on initiatives aimed at improving operational efficiency across multiple divisions.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Performed troubleshooting to resolve issues with equipment, devices and PPE.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Assigned tasks to team members to complete within designated time frames.

Sales Associate

CVS Pharmacy
05.2019 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Laborer

E.E Jensen
08.2017 - 03.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Worked on sites, installing sprinkler systems and other exterior components to meet client needs and expectations.

Seasonal Worker

Fanzz
09.2016 - 01.2017
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.

Volunteer

Leonel's Autobody and Frame
05.2016 - 09.2016
  • Maintained clean, neat, and operational facilities to ensure the highest accuracy needs be met.
  • Assisted in a variety of projects to ensure the best possible outcome.
  • Maintained clean work environment in all sections and departments.

Volunteer

Boys and Girls Club
11.2015 - 11.2015
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Education

High School Diploma -

Rio Hondo College
Whittier, CA

Skills

  • Loading and unloading
  • Shipping and receiving operations
  • Managing laborers
  • Operational Efficiency
  • Logistics
  • Certified forklift operator
  • Safety standards
  • Team Leadership
  • Reliability
  • Warehouse operation oversight
  • Warehouse auditing
  • Warehouse Operations

Timeline

Warehouse Supervisor

PrimeFlight
03.2022 - Current

Sales Associate

CVS Pharmacy
05.2019 - 01.2022

Laborer

E.E Jensen
08.2017 - 03.2019

Seasonal Worker

Fanzz
09.2016 - 01.2017

Volunteer

Leonel's Autobody and Frame
05.2016 - 09.2016

Volunteer

Boys and Girls Club
11.2015 - 11.2015

High School Diploma -

Rio Hondo College

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Felipe Osuna