Felipe Rebollar

• Taking care groups for their hunting experience and assure amazing customer service
• Seasonal job

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
• Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.

Ensured exceptional guest experiences through attentive service.

• Managed food resources, memorized orders and wrote patron’s food orders on slips in [Number]-seat restaurant.

• Taught servers how to memorize menu ingredients and provide information in friendly and relatable manner.

• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.