Summary
Overview
Work History
Education
Skills
Timeline
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Felipe Rodriguez Galindo

Weslaco,Texas

Summary

At PAQUETE EXPRESS, I honed my expertise in route planning and customer service, ensuring on-time deliveries and maintaining a spotless driving record. My ability to navigate challenging conditions and foster client trust through punctuality and reliability boosted our customer satisfaction rates significantly. Fluent in Spanish, I effectively communicated with a diverse clientele, enhancing service quality and operational efficiency.

Overview

4
4
years of professional experience

Work History

ENTREGA DE PAQUETES (DRIVER)

PAQUETE EXPRESS
11.2019 - 01.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Contributed to environmental sustainability efforts by reducing idling time whenever possible.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Education

High School Diploma -

CONALEP CAMPUS REYNOSA, MEXICO.
REYNOSA TAMAULIPAS, MEXICO.
07.2016

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Safe Driving Practices
  • Punctual and Reliable
  • Patience and understanding
  • City and non-city driving
  • Flexible Schedule
  • Problem-Solving
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Traffic laws knowledge
  • Safety Protocols
  • Vehicle Inspection
  • Route Planning
  • Navigational Systems and GPS
  • Route Management
  • Vehicle inspections
  • Traffic Law Observation
  • Commercial driving
  • Inclement weather driving
  • Schedule Management
  • Fuel Efficiency
  • Order picking and processing
  • Route Determination
  • Route logs
  • [Language] español Fluency
  • Transportation Regulations
  • Accident reporting

Timeline

ENTREGA DE PAQUETES (DRIVER)

PAQUETE EXPRESS
11.2019 - 01.2024

High School Diploma -

CONALEP CAMPUS REYNOSA, MEXICO.
Felipe Rodriguez Galindo