Felipe Sanchez
Panama City Beach,FL
Summary
Experienced Server bringing skills in order management, payment processing, customer service, food preparation, wine, beer and liquor knowledge. Kept updated on menu items and offer targeted recommendations to meet individual customer needs. Cheerful, friendly, respectful and team worker. Maintains focus and positive attitude in stressful situations
Overview
4
4
years of professional experience
Work History
Server
Saltwater Grill
04.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and process payments.
- Kept updated knowledge of menu, recommending specific items according to preferences and food allergies.
- Checked identification for minimum age for sale of alcoholic beverages.
Server
Amigos 30A Mexican Kitchen
04.2022 - 12.2022
- Answered customers' questions, recommended items and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, drinks, delivery items.
Server
Edward's Fine Food And Wine
06.2021 - 11.2021
- Kept server areas clean and stocked to facilitate efficiency while serving tables.
- Applied comprehensive knowledge of wine, liquor and beer to increase, beverage sales.
- Resolved guest complaints or special requests to maintain an excellent customer satisfaction.
Manager/Restaurant Owner
Tabaco Restaurante
01.2020 - 03.2021
- Supervised daily activities of restaurant.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures and safety regulations.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
BBA - Business Administration
Universidad Autonoma De Bucaramanga
Bucaramanga, Colombia12.2016
Profesional Gastronomico (Associate Degree) - Culinary Arts
Instituto Argentino De Gastronomia IAG
Buenos Aires Argentina12.2010
Skills
- Knowledge of Food Preparation
- Special Requirements (Allergies)
- Server Training
- Wine Service
- Dining Customer Service
- Adaptable and Flexible
- Cool Under Pressure
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Server
Amigos 30A Mexican Kitchen
04.2022 - 12.2022
Server
Edward's Fine Food And Wine
06.2021 - 11.2021
Server
Saltwater Grill
04.2021 - Current
Manager/Restaurant Owner
Tabaco Restaurante
01.2020 - 03.2021
BBA - Business Administration
Universidad Autonoma De Bucaramanga
Profesional Gastronomico (Associate Degree) - Culinary Arts
Instituto Argentino De Gastronomia IAG
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