Felipe Santiago
Phoenix
Summary
Hardworking Dedicated Loader and Unloader with 10 plus years of progressive shipping and receiving experience in bustling warehouse. Committed to inventory accuracy using computerized WMS systems. Consummate team player with proven success at mentoring and leading less experienced team members in safe and customer-focused material handling practices.
Overview
12
12
years of professional experience
Work History
Stocker
Hy-Vee
Peoria, IL
09.2025 - 02.2026
- Stocked shelves efficiently to ensure product availability and accessibility for customers.
- Organized inventory using company standards to maintain a clean and orderly store environment.
- Assisted in receiving shipments, verifying quantities, and inspecting products for quality assurance.
- Collaborated with team members to optimize stocking processes and improve overall workflow efficiency.
Team Leader
G & D Intergrated
Peoria, IL
05.2024 - 11.2025
- Implemented process improvements, reducing turnaround times for project deliverables.
- Led cross-functional teams to enhance operational efficiency and achieve project milestones.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Loader Team Leader
O'Brien Steel
Peoria, IL
10.2023 - 03.2024
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members to maintain efficient workflow.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Operated scanning equipment to track orders and shipments.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Manager of Operations
O'Brien Steel
Peoria, IL
03.2021 - 10.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Slagging
O'Brien Steel
Peoria, IL
01.2014 - 03.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Bloom High School
Chicago Heights, IL05-1999
Skills
- Driver Assistance
- Safety Monitoring
- OSHA Standards
- Product Packing
- Truck Loading
- Monthly Audits
- Receiving Support
- Operate Forklift
- Operate Bobcat
- Operate Backhoe
- Shipping
Timeline
Stocker
Hy-Vee
09.2025 - 02.2026
Team Leader
G & D Intergrated
05.2024 - 11.2025
Loader Team Leader
O'Brien Steel
10.2023 - 03.2024
Manager of Operations
O'Brien Steel
03.2021 - 10.2023
Slagging
O'Brien Steel
01.2014 - 03.2021
High School Diploma -
Bloom High School