Felipe Silva
Brentwood,CA
Summary
Driven and bilingual professional with over 3 years of expertise in paint protection and ceramic coating, notably at Immaculate Reflections. Excelled in customer service at Walgreens, enhancing satisfaction through quick learning and integrity. Skilled in technology, consistently going above and beyond to achieve outstanding results.
Overview
5
5
years of professional experience
Work History
PPF/Ceramic Coating Installer
Immaculate Reflections
Brentwood, CA
06.2021 - Current
- Laid out paint protection film materials and system components to prepare for installations
- Enhanced customer satisfaction by providing timely and accurate installations.
- Over 3 years with paint correction and ceramic coating experience on high ends vehicle
- Spoken with customers and seeing what they want for they’re car
Customer Service Associate
Walgreens
Brentwood
05.2019 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate Of Business Administration - Business Marketing
Diablo Valley College
Pleasant Hill, CASkills
- Quick learner
- Bilingual
- Always willing to go above and beyond
- Integrity
- Good with Technology
Timeline
PPF/Ceramic Coating Installer
Immaculate Reflections
06.2021 - Current
Customer Service Associate
Walgreens
05.2019 - 08.2021
Associate Of Business Administration - Business Marketing
Diablo Valley College