Felipe Vergara
Signal Hill,CA
Summary
Proven self-starting Operations Manager with a track record of enhancing workflow optimization and team leadership at Bedazzle My Events. Excelled in inventory management and cultivated strong client relationships, significantly improving company culture. Skilled in performance monitoring and decision-making, ensuring project success and customer satisfaction. Demonstrates advanced training in Word and Excel, underscoring a commitment to operational excellence and staff development. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Operations Manager
Bedazzle My Events
05.2017 - 08.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Analyzed and reported on key performance metrics to managing director.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and supervised event staff to complete tasks on time.
Product Assembler
Stewart Filmscreen Corporation
10.2019 - 02.2020
- Fabricated Film screens using various amounts of hand and power tools, saws, and equipment.
- Assisted to connect motor leads and connectors to required power sources. Strip insulation from wires to attach terminals.
- Ensured all power tools and saws had been properly maintained and work area was clean and clear for operations.
- Measured, cut and bent wire and conduits using measuring instruments and hand tools.
- Produce and inspected assemblies that confirm to product specification.
Product Assembler
Pelican Case Center
08.2017 - 08.2019
- Analyzed blueprints and work orders to understand specifications and complete accurate assembly of case products.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Safely operated with basic hand tools, drilling, saws, measurement tools, glue applicators, drill presses, power tools, etc.
- Took on additional job duties, including working in different stations during unexpected backlog, resulting in meeting project target date.
Education
High School Diploma -
Chaffey High School
Ontario, CA2016
Skills
- Operations Management
- Workflow Optimization
- Organizational Management
- Inventory Management
- Health and safety compliance
- Business Planning
- Performance monitoring
- Customer Service
- Social Media Marketing
- Team Leadership
- Advanced training in word and excel
- Staff Management
- Staff Training
- Decision-Making
- Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Product Assembler
Stewart Filmscreen Corporation
10.2019 - 02.2020
Product Assembler
Pelican Case Center
08.2017 - 08.2019
Operations Manager
Bedazzle My Events
05.2017 - 08.2024
High School Diploma -
Chaffey High School
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