Summary
Overview
Work History
Education
Skills
Skills Languages
Timeline
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Felipe Yoshioca

Felipe Yoshioca

São Paulo,BR

Summary

Versatile, detail-oriented professional with experience in customer service, retail sales, and venue operations across international and high-volume environments. Strong background in organizing daily workflows, resolving client inquiries, and collaborating with cross-functional teams. Proven ability to adapt quickly, maintain high operational standards, and deliver reliable administrative support.

Overview

2
2
years of professional experience

Work History

Shop Attendant

Costa Crociere
Genoa, Liguria, IT
2025.12 - 2026.06

Adaptable and customer-centric Shop Attendant with international experience in the maritime retail industry at Costa Crociere. Skilled in delivering high-standard retail service, visual merchandising, and inventory control to a diverse, multicultural passenger base. Proven ability to drive shipboard sales revenue, execute smooth POS transactions, and resolve customer inquiries efficiently while navigating high-volume, fast-paced environments.

Operations Associate

Cinemark Theaters
São Paulo, BR
2025.02 - 2025.11

Operations-driven and customer-focused Associate with experience managing high-volume venue execution and guest logistics at Cinemark. Proven track record in crowd control, facility safety compliance, and optimizing auditorium turnarounds during peak traffic hours. Skilled in cross-functional team collaboration, fast-paced problem resolution, and maintaining rigorous operational standards to ensure a seamless guest experience.

Sales Associate

Track & Field
São Paulo, BR
2024.08 - 2024.10

Results-driven Sales Associate with experience in high-end activewear and lifestyle retail at Track&Field. Proven track record in customer engagement, consultative selling, and achieving revenue targets. Skilled in inventory management, visual merchandising, and CRM utilization to deliver exceptional brand experiences and optimize store operations.

Education

High School Diploma -

Oakridge High School
Michigan
2024-06

Skills

  • Guest logistics
  • Inquiry Resolution
  • Attention to detail
  • Time management
  • Team collaboration
  • Records Maintenance

Skills Languages

  • English: Native / Native-like (C2)
  • Portuguese: Native (C2)
  • Spanish: Upper Intermediate (B2)
  • Italian: Elementary / Pre-Intermediate (A2)

Timeline

Shop Attendant

Costa Crociere
2025.12 - 2026.06

Operations Associate

Cinemark Theaters
2025.02 - 2025.11

Sales Associate

Track & Field
2024.08 - 2024.10

High School Diploma -

Oakridge High School
Felipe Yoshioca