Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Felipe Barreto

Felipe Barreto

Sales & Operations
Orlando,FL

Summary

Versatile operations and sales professional with over 2 decades of experience at building teams and delivering results.

International experience with top tier IPs and market leading companies.

Great track record with content driven media projects, digital advertising, and using high-tech solutions to help clients achieve their goals.

The most recent 3 years of my career have been oriented towards esports and business opportunities associated with video games.

Overview

26
26
years of professional experience
5
5
years of post-secondary education
3
3
Languages
3
3

Years working with Esports

Work History

Group Specialist - Resorts

The Disney World Company
Orlando, FL
01.2022 - Current
  • Implement Group sales contracts, focusing on pre-arrival
    needs with reference to reservations, billing and special
    requests.
    Work as a subject matter expert supporting event and
    meeting planners as well as their guests with all needs related
    to group reservations.
    Work in partnership with Event Services to ensure all
    deliverables in each agreement with clients are correctly
    dispensed.
    Liaise with resort partners making sure all pre-arrival
    arrangements are properly communicated and fully
    understood or, if necessary, discussing with clients changes
    recommended by Concierge and Front Desk teams.
    Produce and update reservations reports shared with direct
    leadership, Revenue Management, Centralized Inventory
    Management, Event Services, Billing and Sales Managers.
    Report to Sales Managers all requests and changes requested
    by clients that deviate in a significant way from parameters
    set in agreements, working to either secure resources to
    apply modifications or negotiating alternatives with clients.
    Participate in Pre-Convention meetings with clients and
    internal partners that may include Event Services, resorts
    teams, and/or sales managers.
    Member of the Safety, Health & Wellness Committee helping
    foster a culture of safety and health across teams and
    business units

Managing Partner

Digital Battlegrounds Of Orlando, INC
Orlando, United States
10.2018 - 08.2021
  • Acted as general manager for day-to-day venue functions including esports events organization, IT management, and upholding excellent customer service.
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.
  • Established and implemented business procedures and process improvements.
  • Managed all suppliers and contractors
  • Developed and administered $200.000 yearly budget.
  • Developed business partners & sponsors network.

Chief Operations Officer

CasaDigital
Rio De Janeiro, Brazil
05.2011 - 10.2017
  • Responsible for sales and client services in both private and public sectors representing over $10 Million/Year in revenue.
  • Collaborated with executives and management to review projected revenue and adjust resources accordingly.
  • Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Managed, motivated and trained over 200 employees to maximize team productivity.
  • Optimized business processes to foster operational efficiency.
  • Developed and deepened relationships with customers, vendors and external stakeholders.

Marketing Assets Manager

The Coca-Cola Company
Rio De Janeiro, Brazil
02.2005 - 12.2006
  • Planned marketing initiatives and leveraged business networks to leverage brand initiatives.
  • Supported marketing teams, creating, deploying and optimizing marketing campaigns for all brands in the portfolio.
  • Managed relationship with suppliers to gather the best external resources to ensure marketing plans roll-out with excellence.

Media Sales Manager

Turner Esporte Interativo
Rio De Janeiro, Brazil
05.2003 - 02.2005
  • Customized Media/Sponsorship packages sales based on premium sports content broadcast on open-to-air TV including the NBA, UEFA Champions League, and much more.
  • Built pioneer interactive TV content to suit advertiser and sponsor needs.
  • Led and trained sales team operating in Rio de Janeiro and Sao Paulo.
  • Built a business network including all top advertisers and advertising agencies in Brazil.

Content Producer

BBC Worldwide
London, UK
12.1998 - 03.2001
  • Produced, wrote, and presented content for live radio broadcast
  • Live, on the ground, coverage of major hard news and sports events
  • Represented the department in multi-cultural production projects

Education

PG Business Diploma - Business

LSE - London School of Economics
UK
08.1997 - 07.1998

Bachelor of Communication - Journalism

UFRJ
Brazil
08.1992 - 07.1996

Skills

    Business Development

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Timeline

Group Specialist - Resorts

The Disney World Company
01.2022 - Current

Managing Partner

Digital Battlegrounds Of Orlando, INC
10.2018 - 08.2021

Chief Operations Officer

CasaDigital
05.2011 - 10.2017

Marketing Assets Manager

The Coca-Cola Company
02.2005 - 12.2006

Media Sales Manager

Turner Esporte Interativo
05.2003 - 02.2005

Content Producer

BBC Worldwide
12.1998 - 03.2001

PG Business Diploma - Business

LSE - London School of Economics
08.1997 - 07.1998

Bachelor of Communication - Journalism

UFRJ
08.1992 - 07.1996

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Felipe BarretoSales & Operations