Detail-oriented Social Media Expert with expertise in Social Media Management and Marketing developed over 5 years of industry experience. Execute both clinical and retail functions proficiently to drive customer satisfaction.
Overview
7
7
years of professional experience
Work History
Social Media Marketing Specialist
305-800-PAIN
02.2023 - 05.2023
Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
Strategized and developed video content for client's website and social media publications.
Strategically planned, implemented and monitored client's social media content and campaigns using complex editorial calendar.
Digitally edited photos to enhance appearance.
Took photos from different angles and perspectives to capture perfect images.
Edited, toned, captioned, and uploaded photographs for publication.
Data Entry Specialist
All County Investigation & Protection Services
11.2015 - 02.2023
Compiled data and reviewed information for accuracy prior to input.
Added documents to file records and created new records to support filing needs.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Tracked and maintained 40 records per post per week for security department on average.
Completed data entry tasks with accuracy and efficiency.
Sorted documents and maintained organized filing process.
Organized, sorted and checked input data against original documents.
Documents completed work in appropriate logbooks.
Applied data entry knowledge skills to resolve indecipherable or garbled messages.
Pharmacy Technician
Walgreens
11.2021 - 10.2022
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Worked to process over 800 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted, measured, and compounded medications following standard procedures.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Content Creator
Contracted
11.2019 - 11.2021
Applied current editing and photography tools to tell great stories.
Develop original content through social listening and independent sources.
Strengthened content through proofreading and editing.
Managed competing deadlines with efficiency.
Produced original, creative content for promotional advertisements and marketing materials.
Produced over 30 pieces of content per week for promotional advertisements and inhibition of product growth.
Social Media Marketing Manager
Contracted
11.2018 - 11.2021
Planned and instituted social media marketing plan for clients in various industries.
Created videos and managed YouTube channel to strengthen company reputation.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Continually maintained and improved company's reputation and positive image in markets served.
Assisted in structuring social media strategies that reached over 50,000 followers.