Felipe J. Rey Roque

• Reviewed incoming shipments for correctness to ensuring no damage.
• Managed and supervised team of 5 in inventory and receiving activities.
• Built professional relationships with key personnel within organization.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Rejected damaged items, and corresponded with suppliers to rectify problems.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
• Processed required paperwork to expedite handling of shipped and received goods.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Conducted research to address shipping errors and packaging mistakes.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Sorted and delivered materials to different work areas and staff.
• Handled day-to-day shipping and receiving overseeing more than 80 packages per day.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Partnered with representatives from different carriers to arrange materials shipments.
• Review documents of the material that will be received in the coming weeks.
• Request necessary adjustments to the data entered into the purchase order system.
• Schedule the material to procces.
• Receive the material, inspect the quality when it is received, and document the entire process.
• Prepare claim forms.
• Feedback of the process with the team.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Volunteered to help with special projects of varying degrees of complexity.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Sales and cash actions.
• Western Union service.
• Administrative tasks.
• Analysis of data.
• Bank transfers, cash deposit and checks.

• Conduct market research to identify sales opportunities and assess customer needs.
• Actively seek new sales opportunities through cold calling, networking and social media.
• Prepare and deliver suitable presentations about products and services.
• Guarantee the availability of stocks for sales.
• Participate on behalf of the company in exhibitions and conferences.
• Negotiate/close agreements and manage complaints or objections.
• Collaborate with team members for better results.
• Collect comments and opinions from current or prospective customers and share them with internal teams.

• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
• Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather and other factors.
• Coordinated consistent on-time deliveries of damage-free goods.
• Completed on-time deliveries by choosing best and most efficient routes.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Tracked delivery information.
• Completed and submitted logs and paperwork every day to maintain records.
• Reported customer questions, issues and complaints to management.
• Interpreted maps and followed written and verbal directions.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Successfully avoided time delivery delays by carefully planning best routes.
• Enter the serial numbers of the equipment in the system to validate guarantees.
• Make cash deposits, checks, and bank withdrawals.
• Customer Support.

Provide technical assistance to all the Companies of the BioCubaFarma Business Group.

Department of weak currents.
Based on a previously carried out computer network project, we proceed to the installation and assembly of the desired telecommunications infrastructure, as well as the assembly of cabinets, switch and patch-panel, channeling, and the installation of structured cabling computer networks. a business network, as well as fiber optic links and fusion between interperimeter areas.