Felisa Archuleta

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Completed household management tasks for clients within private home settings.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Cooked tasty, nourishing meals for patients to promote better nutrition.

• Dispense Medication.
• Laundry, doctor's appointments.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
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• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer service orders promptly to increase customer satisfaction.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Provided primary customer support to internal and external customers.
• Investigated and resolved customer inquiries and complaints quickly.
• Updated account information to maintain customer records.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.

• Supported production needs by performing routine tasks using standard procedures and equipment.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Safely operated hand and power tools to complete repetitive tasks.
• Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
• Participated in training sessions to enhance skills and knowledge.
• Used equipment properly to avoid workplace hazards or injuries.
• Inspected and adjusted work performed to meet expectations.
• Checked and wrapped items, placed in boxes and labeled cartons for shipping.

• Completed multiple tasks simultaneously to optimize project completion.
• Handled administrative duties, filing, and errands.
• Provided assistance with preparation of project-related reports, manuscripts and presentations.
• Performed work according to project schedules and established quality standards.
• Created and updated records and files to maintain document compliance.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Sorted, opened, and routed mail and deliveries to meet business requirements.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Created and maintained databases to track and record customer data.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Managed filing system, entered data and completed other clerical tasks