Felisa I. Lebby-Leonard
West Columbia,SC
Overview
30
30
years of professional experience
Work History
Administrator Assistant
Seventh Episcopal District of AME Church
Columbia, SC
04.2012 - Current
- Produce forms, schedules, and correspondence as required
- Completes confidential administrative services for the office
- Produce and/or assists in the production of all required internal and external report
- Maintain electronic and hard copy filing system
- Receiving incoming telephone calls and direct them to the appropriate individuals
- Greet incoming visitors
- Receive and sort incoming mail and deliveries
- Assist in resolving computer software and database issues
- Assist in completing special projects independently or in cooperation with staff as directed by the Office Manager
- Assist in supporting the completion of the office goals and objectives in a professional and appropriate manner
- Understand and adhere to all SED Office policies and procedures
- Develop or maintain an accurate and up to date records management system. Maintain database of Presiding Elders, Pastors, Ministers, Episcopal Leaders and any other individuals or personnel that the Bishop deems necessary
- Supplies information regarding the organization to the general public, members and interested persons
Administrator Assistant
Allen University
Columbia, SC
10.2011 - 04.2012
- Performs all administrative duties to include filing, answering phones, taking minutes, facilitating internal correspondence between departments through letters and e-mails, coordinating travel, dispersing facilities and transportation forms and creating labels.
- Handles all correspondence for the division; submit administrative and clerical reports.
- Manages calendars of department events
- Create and maintain databases to retain requisitions and reports for Title III
- Create and update publications for Institutional Advancement, including producing booklets and invitations for institutional events
- Performs other duties as assigned.
Information Coordinator
SCDLLR\POL\Office of Licensure & Compliance
Columbia, SC
08.2008 - 04.2011
- Assisted in modification, improvement and training on licensing and enforcement data system (ReLAES) and served as a system administrator/coordinator for OLC staff.
- Prepared statistical and query reports, annual and accountability reports.
- Assisted staff with computer needs in redesign of forms and online renewal setup.
- Provided written weekly reports
- Redesigned and maintained up to date and accurate information on OLC's website.
- Assisted in the design and setup of online forms and applications
- Responded to requests for service from end users in order to troubleshoot and correct problems.
- Served as an Office of Information Systems (OIS) Liaison to end users on all computer hardware and software issues and performed various testing for OIS
- Served as a resource and provided training for preparation of image records
- Provided lower-level technical support to the Office of Licensure & Compliance
- Trained users within OLC to utilize applications and forms
Administrative Specialist I
Snelling Personnel Service: Department Labor Licensing & Regulation-Nursing Board
Columbia, SC
08.2007 - 08.2008
- Creates and maintains database for 2008 Renewal’s Online-Yes Answers
- Enters appropriate monitoring information into ReLAES Database System
- Creates and queries reports concerning nurses’ monitoring status
- Processes, mail, and files daily correspondences
- Knowledge and experience in installing microcomputer hardware and software
- Answers and directs telephone calls to the appropriate personnel
- Opens, closes and handles the processing of monitoring files
- Performs other related duties as required by management
Administrative Assistant
National Aluminum & Vinyl Siding, Inc.
Cayce, SC
12.2000 - 05.2001
- Created and maintained database for customers’ information
- Created and queried reports concerning customers’ information
- Scheduled and confirmed appointments
- Entered financial information into QuickBooks
- Installed microcomputer hardware and software
- Answered, routed and directed telephone calls to the appropriate personnel
- Opened and distributed mail
- As required worked independently with little or no supervision
- Chris Harden - CEO
Data Entry
lk.com, Inc
Columbia, SC
03.1999 - 02.2000
- Entered appropriate information into databases for uploading to the columbiasc.com website
- Compiled reports for websites to profile website usage using Funnel Web Pro
- Installed microcomputer hardware and software
- Assisted in creating a Manual for maintain websites using FullShot99 and Word 97
- Created webpages for uploading to the columbiasc.com website in Net Objects 4.0
- Answered and directed telephone calls to appropriate personnel
- Donna Decker – IT Supervisor
Coder Keyer II
Blue Cross & Blue Shield
Columbia, SC
12.1997 - 10.1998
- Screened, coded and keyed claims via CRT to ensure proper and accurate adjudication of claims in accordance with contract regulations, polices and guidelines
- Coded Health and Dental claim by applying use of the ADA, CPT4 and ICD9 manuals and Desk Procedures
- Obtained missing and/or correct information of submitted claims via telephone inquiry
- HMO Blue: Tamara Hanser - Supervisor
Administrative Assistant
BB& T
Columbia, SC
08.1995 - 05.1997
- Created database using WordPerfect and Excel to manage customer information
- Typed and mailed daily correspondences using WordPerfect 5.0
- Installed microcomputer hardware and software
- Faxed and copied information daily
- Filed and attained customer correspondences
- Opened and distributed mail to the appropriate personnel
- Trust Department: Gwen Stewart - Supervisor
Timeline
Administrator Assistant
Seventh Episcopal District of AME Church
04.2012 - Current
Administrator Assistant
Allen University
10.2011 - 04.2012
Information Coordinator
SCDLLR\POL\Office of Licensure & Compliance
08.2008 - 04.2011
Administrative Specialist I
Snelling Personnel Service: Department Labor Licensing & Regulation-Nursing Board
08.2007 - 08.2008
Administrative Assistant
National Aluminum & Vinyl Siding, Inc.
12.2000 - 05.2001
Data Entry
lk.com, Inc
03.1999 - 02.2000
Coder Keyer II
Blue Cross & Blue Shield
12.1997 - 10.1998
Administrative Assistant
BB& T
08.1995 - 05.1997