Felisa Sanford
Harker Heights,TX
Summary
I have many years of managing different personalities on a professional level. I can be a great asset to this organization due to my ability to communicate and relate to all types of customers. Seeking entry level opportunities to expand skills while facilitating company growth. Equipped to reliably meet standards and go above and beyond to help team members with wide-ranging needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Military Sales and Service
05.2022 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Developed deep knowledge of customer businesses and relationship to company objectives.
Head Start Teacher
WBCO Opportunities
05.2017 - 02.2020
- Encouraged students to engage in the world around them by introducing them to interesting and provoking subjects and things
- Created weekly lesson plans outlining the progress of students and created plans for improvement
- Conducted in-home visits to maintain student and family relationships and student performance standards
- Strong communication with parents, students, and administrators
Correction Shift Supervisor
Milam County Jail
04.2014 - 02.2017
- Monitored offenders and responded to any suspicious activity
- Provided safe and secure environment for employees and offenders
- Maintained meticulous documentation regarding the behavior of the offenders
- Wrote reports and worked collaboratively with my staff
- Processed money orders and checks into the system
- Assessed difficult situations with speed recovery and accuracy
- Implanted and enforced all security procedures
Ticket Clerk
Milam County
06.2012 - 04.2014
- Greeted customers and helped them acquire their tickets
- Recorded weekly and monthly ticket reports for the Sheriff’s data
- Answers telephone calls, takes messages, and provides general information to the public
- File marking of various legal documents
- Organizes and maintains files and records
- Good communication skills and helping the public via phone and in person
- Able to multi-task and work well with others and independently
Education
High school diploma -
C.H Yoe High School
Cameron, TX05.2011
Skills
- Communication Skills
- Leadership
- Listening Skills
- Critical Thinking
- Team Building and Motivation
- Reliable and Trustworthy
- Training and Mentoring
- Problem Solving
- Time Management
- Customer Service Skills
- Sales expertise
- Goals and performance
- Excellent negotiation skills
Accomplishments
- Collaborated with team of associates in the development of an overseas location for current company.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Militaryspouse
True
Certification
- CPR/AED Certification
- First Aid Certification
- Correctional Officer State License
Timeline
Senior Account Manager
Military Sales and Service
05.2022 - Current
Head Start Teacher
WBCO Opportunities
05.2017 - 02.2020
Correction Shift Supervisor
Milam County Jail
04.2014 - 02.2017
Ticket Clerk
Milam County
06.2012 - 04.2014
- CPR/AED Certification
- First Aid Certification
- Correctional Officer State License
High school diploma -
C.H Yoe High School
Similar Profiles
Allie AndrieseAllie Andriese
Beauty Advisor at Military Sales And ServiceBeauty Advisor at Military Sales And Service
Linda BiancoLinda Bianco
Director of Operations at Northeast Military Sales Inc.Director of Operations at Northeast Military Sales Inc.
Bernadette PetersenBernadette Petersen
Regional Operations Manager at Advantage Military SalesRegional Operations Manager at Advantage Military Sales