Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
Work History
Bar Captain
Culinaire International
02.2023 - Current
Improved customer satisfaction by delivering exceptional service and promptly addressing concerns.
Enhanced team performance through effective communication, coaching, and leadership.
Ensured smooth bar operations by managing inventory, ordering supplies, and maintaining cleanliness standards.
Boosted beverage sales with innovative cocktail creations and seasonal menu updates.
Catering Supervisor
Simmons Bank Arena
03.2022 - 02.2023
Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
Loge Supervisor
Simmons Bank Arena
02.2021 - 04.2022
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Script Supervisor
Paramount Pictures
01.2018 - 01.2020
Enhanced script continuity by meticulously tracking scene details and ensuring consistency throughout production.
Streamlined communication between departments by providing accurate script notes and updates to relevant team members.
Improved overall production efficiency by anticipating potential issues and proactively addressing them before filming began.
Maintained detailed records of all changes to scripts, ensuring accuracy in the final product.
Production Coordinator
Fox Television Animation
03.2013 - 01.2018
Enhanced production efficiency by streamlining processes and optimizing workflows.
Ensured timely delivery of projects by closely monitoring schedules and milestones.
Boosted team productivity, assigning tasks according to individual strengths and capabilities.
Coordinated communication between departments, fostering a collaborative work environment.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Venue Manager
Nucleus Event Center
06.2009 - 02.2013
Increased event bookings by developing and maintaining strong relationships with clients and vendors.
Streamlined venue operations for better efficiency and cost reduction by implementing new management systems.
Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.