Felisha Flores
Holland
Summary
Versatile and results-oriented professional with a background in screen printing at Game One and extensive experience in manufacturing, customer service, and commercial cleaning. Excelled in enhancing customer satisfaction and operational efficiency by leveraging skills in machining and effective communication. Proven track record of meeting high-volume deadlines and improving workplace safety and cleanliness.
Overview
10
10
years of professional experience
Work History
Screen Printer
Game One
10.2022 - 05.2024
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Installed and repositioned screen printing plates and pressure roles.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
Factory Worker
Shamrock Doyle
07.2022 - 10.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Worked with plastic machines
Cashier/Customer Service Cashier
Stop and Go
03.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
General Cleaner
Crystal Johnson Janitorial
05.2014 - 02.2020
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Emptied trashcans and transported waste to collection areas.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
- Organized and used industrial cleaning products following strict safety procedures.
- Offered exceptional customer service through prompt resolution of client concerns or special requests regarding facility cleanliness.
Education
High School Diploma -
Graduation Alliance
Toledo, OH05-2025
Skills
- Machining
- Warehouse Experience
- Commercial Cleaning
- Material Handling
- Basic Math
- Packaging
- Residential Cleaning
- Manufacturing
- Customer Service
Timeline
Screen Printer
Game One
10.2022 - 05.2024
Factory Worker
Shamrock Doyle
07.2022 - 10.2022
Cashier/Customer Service Cashier
Stop and Go
03.2022 - 07.2022
General Cleaner
Crystal Johnson Janitorial
05.2014 - 02.2020
High School Diploma -
Graduation Alliance
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