Felisha McClain
Pasadena
Summary
Dedicated medical personnel with extensive experience in phlebotomy and patient care. Skilled in collecting blood samples, maintaining accurate patient records, and ensuring compliance with safety protocols. Committed to delivering quality care and enhancing patient experiences.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
Houston
08.2024 - Current
- Collected blood samples, ensuring high-quality specimens for accurate diagnostic results.
- Prepared specimens for laboratory analysis and transportation.
- Maintained accurate patient records and procedural documentation to support effective patient care.
- Ensured compliance with safety protocols and infection control standards, minimizing risk during procedures.
IV Therapist
Prime IV Hydration & Wellness- Contract
Sugar Land
04.2024 - 06.2024
- Conducted assessments to identify client health and wellness goals, aligning strategies with individual needs.
- Developed personalized wellness plans tailored to individual client needs.
- Delivered therapeutic support to clients in hydration and wellness programs, enhancing overall client well-being.
- Collaborated with healthcare professionals to enhance client outcomes.
Mobile Phlebotomist
Devansh Lab Werks Inc- Contract
02.2024 - 06.2024
- Collected blood samples from patients at diverse locations, facilitating timely and accurate testing.
- Ensured proper identification and labeling of specimens to maintain integrity and traceability.
- Maintained cleanliness and organization of phlebotomy equipment.
- Educated patients on procedures, addressing questions to enhance understanding and comfort.
Delivery Driver
SDS-Rx
Houston
11.2023 - 02.2024
- Delivered pharmaceutical products to healthcare facilities efficiently and safely.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely deliveries.
- Coordinated with dispatch to confirm and optimize delivery schedules and routes.
- Followed safety protocols and regulations to maintain compliance during all deliveries.
Laboratory Service Specialist
One Medical
11.2021 - 05.2023
- Collaborated with healthcare teams to enhance patient experience and satisfaction.
- Delivered accurate service information and addressed patient inquiries to enhance understanding and satisfaction.
- Resolved customer complaints by applying problem-solving skills, leading to improved customer retention.
- Cultivated strong customer relationships through courteous interactions and timely issue resolution, fostering loyalty.
Research Lab Assistant
DM Clinical Research-Contract
08.2021 - 10.2021
- Supported researchers in executing experiments and recording results, contributing to successful project outcomes.
- Coordinated accurate data entry for research findings into electronic systems, enhancing data accessibility.
- Prepared laboratory samples for clinical trials, ensuring compliance with protocols.
- Conducted routine maintenance on laboratory equipment and instruments.
Phlebotomist
ProHealth Staffing, Inc-Contract
06.2021 - 07.2021
- Collected blood samples following established protocols to ensure quality and safety.
- Prepared specimens for laboratory analysis and transportation, facilitating timely diagnostic results.
- Maintained accurate records of patient information and procedures, supporting effective patient care and compliance.
- Ensured compliance with safety protocols and infection control standards.
Phlebotomist
DEAN'S PROFESSIONAL SERVICES- Contract
Houston
11.2020 - 03.2021
- Collected blood samples using proper techniques and equipment.
- Ensured adherence to safety protocols and infection control standards, promoting a safe environment for patients and staff.
- Prepared specimens for laboratory analysis and transportation.
- Maintained accurate records of patient information and procedures, supporting efficient patient management.
- Data entry, Hipaa and OSHA compliance, injections, patient care.
Phlebotomy Technician
LabCorp
Houston
01.2008 - 11.2010
- Collected blood samples using venipuncture techniques, ensuring adherence to safety protocols and patient comfort.
- Prepared patients for procedures by clearly explaining processes and addressing concerns to enhance their comfort.
- Maintained accurate records of patient information and sample collection details.
- Organized and labeled collected samples, contributing to efficient laboratory operations and accurate record-keeping.
Laboratory Phlebotomist
Memorial Hermann Hospital
10.2006 - 01.2008
- Collected blood samples from patients using various techniques and equipment.
- Maintained accurate patient records and documentation, supporting timely laboratory analysis.
- Ensured compliance with safety protocols and infection control measures, safeguarding patient health.
- Managed inventory of supplies to guarantee availability for daily operations and minimize disruptions.
Phlebotomist
Gulf Coast Blood Center
Houston
01.2001 - 01.2002
- Collected blood samples with precision to ensure reliable test results.
- Prepared specimens for laboratory analysis and transportation.
- Maintained accurate patient records and procedural documentation to support quality care.
- Ensured compliance with safety protocols and infection control standards.
Education
Associate of Science - Health Care Management
Ultimate Medical Academy
Clearwater, FL01-2025
Diploma - Medical
Texas School of Business
Houston, TXHigh School Diploma -
Ross Sterling High School
Houston, TXSkills
- Phlebotomy skills
- Blood sampling and collection
- Injection administration expertise
- Clinical laboratory proficiency
- Specimen processing and preparation
- Laboratory expertise
- Vital signs monitoring
- Patient care and support
- Pediatric care
- Skilled nursing facility experience
- Medical terminology proficiency
- Anatomy expertise
- Medical imaging techniques
- Computer and organizational skills
- Safety compliance standards
- Record keeping accuracy
Certification
Certified Phlebotomy Technician
Additional Information
Injections, Experience with urinalysis, EKGs, venipuncture, flu testing, strep testing, and PT/INR finger sticks, Able to room patients and take vitals, Types 35+ WPM while entering data, Hipaa compliance, OSHA compliance, Direct patient care
Assessments
- Customer focus & orientation, Proficient, 06/01/21
- Medical terminology, Proficient, 06/01/21
- Work style: Reliability, Proficient, 08/01/21
- Attention to detail, Proficient, 08/01/21
Timeline
Phlebotomist
Quest Diagnostics
08.2024 - Current
IV Therapist
Prime IV Hydration & Wellness- Contract
04.2024 - 06.2024
Mobile Phlebotomist
Devansh Lab Werks Inc- Contract
02.2024 - 06.2024
Delivery Driver
SDS-Rx
11.2023 - 02.2024
Laboratory Service Specialist
One Medical
11.2021 - 05.2023
Research Lab Assistant
DM Clinical Research-Contract
08.2021 - 10.2021
Phlebotomist
ProHealth Staffing, Inc-Contract
06.2021 - 07.2021
Phlebotomist
DEAN'S PROFESSIONAL SERVICES- Contract
11.2020 - 03.2021
Phlebotomy Technician
LabCorp
01.2008 - 11.2010
Laboratory Phlebotomist
Memorial Hermann Hospital
10.2006 - 01.2008
Phlebotomist
Gulf Coast Blood Center
01.2001 - 01.2002
Associate of Science - Health Care Management
Ultimate Medical Academy
Diploma - Medical
Texas School of Business
High School Diploma -
Ross Sterling High School