Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Felisita Rodriguez

Felisita Rodriguez

Faison,NC

Summary

Adaptable Quality Supervisor with hands-on experience working in quality assurance. great time management and multitasking traits. Experienced Quality Assurance Leader with background in overseeing quality assurance teams and managing testing processes. Skilled in developing, implementing, and maintaining SOPs to ensure product quality standards are met. Strong leadership skills coupled with ability to motivate team members towards goal achievement.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Quality Assurance

CCL Metal Science
Clinton, US
03.2015 - Current
  • Ensured customer satisfaction through quality assurance testing.
  • Checked finished products for quality assurance.
  • Inspected finished documents for quality assurance purposes.
  • Performed quality assurance reviews of departmental activities.
  • Participated in quality assurance reviews as needed.
  • Performed quality assurance checks throughout development cycles.
  • Monitored customer feedback for quality assurance purposes.
  • Maintained quality assurance procedure documentation.
  • Established product specifications and quality assurance practices.
  • Develop a work schedule for quality inspectors.
  • Answer to customers' non-conformance complaints and raw material quality alerts.
  • Maintain the QMS.
  • Create SOPs (Standard Operating Procedures).
  • Coordinate inspections on the production floor.
  • Train all new hires in quality control, product defects, and forms to be completed daily.
  • Complete chemical composition of raw ingots received.
  • Chemistry control of molten metal makeup.
  • Create a certificate of analysis for customers' shipments.
  • Assist with material handling, if needed, using a forklift.
  • Receive all measuring tools for quality checks on the production floor and in the laboratory.
  • Calibrate micrometers and vernier calipers.
  • Manager of the quality department.

Machine Operator/Forklift Operator

CCL Metal Science
Clinton, US
01.2015 - Current
  • Conducted regular safety audits to identify potential hazards or risks within working environment.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Reported safety and quality issues to management.
  • Loaded pallets onto trailers for shipment.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.

Packaging Department Manager

CCL Metal Science
Clinton, NC
01.2022 - 01.2024
  • Introduced and enforced new standard operating procedures.
  • Led regular stand-up meetings, Scrums and continuous improvement projects with measurable goals.
  • Evaluated current practices within the department and proposed solutions for improving operational efficiency.
  • Oversaw shift changes by monitoring housekeeping standards.
  • Developed procedures for troubleshooting issues related to packaging equipment malfunctions.
  • Assigned tasks to employees based on their skillset and experience level.
  • Labeled packages and recorded items packed in preparation for shipping.
  • Investigated customer complaints related to damaged shipments or incorrect product labels.
  • Prepared reports detailing productivity metrics, cost savings initiatives, and staff performance reviews.
  • Reviewed quality control reports monitoring various aspects.
  • Monitored performance for adherence to procedures, safety rules and quality standards.

Safety Coordinator

CCL Metal Science
Clinton, NC
02.2021 - 03.2022
  • Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
  • Performed daily workplace inspections to identify potential hazards and corrective action plans.
  • Conducted regular safety meetings, orientations and training sessions for employees.
  • Inspected premises to identify safety issues and non-conformity.
  • Analyzed data from safety audits and investigations to identify trends in unsafe conditions or behaviors.
  • Maintained adequate supply of approved safety and PPE supplies for work force.
  • Trained new and current employees on ways to reduce incidents and eliminate hazards.
  • Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Led teams of risk management and operational personnel in the development of hazard analyses and risk assessments prior to completing a job.
  • Developed and implemented safety protocols to ensure compliance with OSHA regulations.

Business Owner

Las Brasas Mexican Restaurant
Clinton, US
01.2006 - 11.2015
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Initiated cost-cutting measures when necessary, without sacrificing the quality of products or services.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Established strong relationships with vendors to ensure quality products at competitive prices.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Cashier, cook, and bartender as needed.

Machine Operator/Assembler

Sanmina Corporation
Clinton, US
02.2002 - 12.2005
  • Prepared machine for production processes by equipping with required tools and parts.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Set up and operated metalworking machines to shape or fabricate parts.
  • Verified production orders prior to starting set-up.
  • Removed rough spots and smooth surfaces to fit, trim or clean parts. (hand sander)
  • Positioned or aligned components for assembly.
  • Inspected assemblies for defects during various stages of production.
  • Completed day-to-day duties accurately and efficiently.

Education

High school diploma - Cosmetology

Harlingen, TX

Skills

  • Quality Assurance
  • Bilingual
  • Microsoft Excel
  • Assembly
  • Material handling
  • Quality assurance monitoring
  • Quality assurance implementation
  • Create QC procedures
  • Create production procedures
  • Implement quality assurance protocols
  • Implement quality assurance standards
  • Forklift Operator

Certification

  • CPR/AED, 01/01/18, 12/31/22
  • Forklift Certified, 01/01/17, 12/31/23
  • First Aid

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Packaging Department Manager

CCL Metal Science
01.2022 - 01.2024

Safety Coordinator

CCL Metal Science
02.2021 - 03.2022

Quality Assurance

CCL Metal Science
03.2015 - Current

Machine Operator/Forklift Operator

CCL Metal Science
01.2015 - Current

Business Owner

Las Brasas Mexican Restaurant
01.2006 - 11.2015

Machine Operator/Assembler

Sanmina Corporation
02.2002 - 12.2005

High school diploma - Cosmetology

Felisita Rodriguez