Summary
Work History
Education
Skills
Timeline
Generic

Felissa Anguiano

Luling,TX

Summary

Dynamic and dedicated professional with extensive experience in customer service and cash handling at restaurants and business. Proven ability to build customer relationships and enhance sales through effective communication and professionalism. Skilled in retail merchandising and maintaining a clean, organized environment, ensuring compliance with health and safety standards.

Work History

Host, Cashier, Waitress, Line Cook

Bubba's Bbq
2016 - 2018
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance
  • Learned duties for various positions.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Cashier, Car Hop

Sonic
2020 - 2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained proper food handling certification, ensuring compliance with industry regulations and best practices.
  • Maintained a clean and organized workstation at all times, adhering to strict sanitation protocols for safe food handling practices.
  • Ensured food safety standards were met by consistently following proper sanitation procedures during food handling, storage, and cleaning processes.
  • Trained new hires in proper food handling techniques, customer service skills, and restaurant policies to ensure consistently excellent guest experiences.

Cashier, Retail Merchandise

Liquor Depot
2023 - 2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Increased sales of promotional items by informing customers about current offers.

Education

High School Diploma -

Ennis High School
Ennis
05.2019

Skills

  • Customer service
  • Work ethic and integrity
  • Retail merchandising
  • Sales expertise
  • Cash handling and management
  • Professionalism and courtesy

Timeline

Host, Cashier, Waitress, Line Cook

Bubba's Bbq
2016 - 2018

Cashier, Car Hop

Sonic
2020 - 2022

Cashier, Retail Merchandise

Liquor Depot
2023 - 2025

High School Diploma -

Ennis High School

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Felissa Anguiano