Felix Alvarez-Cano
Holbrook
Summary
Results-driven DevOps Manager at BiotrackTHC Medical Software, specializing in AWS cloud services and Infrastructure as Code. Optimized server creation time by over 80% and strengthened stakeholder collaboration. Expertise in CI/CD practices led to enhanced operational efficiency and notable cost savings.
Overview
15
15
years of professional experience
Work History
DevOps Manager
BiotrackTHC Medical Software
03.2022 - 08.2025
- Responsible for multi-AWS virtual environment’s creation, implementation, daily operations and support.
- Conducted internal audits to evaluate the effectiveness of internal controls and compliance with SOC2 regulations.
- Developed and maintained strong collaborative relationships with internal stakeholders and external auditors.
- Spearheaded Infrastructure as Code (IaC) project for a 3-tier migration environment to Elastic Beanstalk. (serverless)
- Refactored existing IaC, optimized manual server creation from several days to less than 1 hour.
- Built CI/CD pipelines between development and production environments to allow rapid deployment of code for testing.
- Identified bottlenecks, then implemented, automated, and optimized solutions.
- Certified new technologies to ensure they work well with all current stacks.
- Responsible for all SSL certificate management.
- Managed daily functionality of entire AWS virtual environments.
Director IT
Warner Bros. Television
New York City
11.2010 - 04.2022
- Hired to ensure business continuity.
- Re-designed IT infrastructure and strategy to achieve efficient alignment with core business priorities.
- Planned and executed the virtualization of the entire data center; the project included the creation of AWS Direct Connect, VPC, and VPN.
- Virtualization of Windows servers, database servers, FTP servers, web servers, fiber storage arrays, and media transcoders to a cloud-based environment, resulting in over $500,000 of annual savings. Used Docker containers as a tool for cost savings.
- AWS Setup & Architecture: VPC, EC2, Auto Scaling, ELB, SNS, Security, AWS Services: EC2, RDS, EBS, S3, Amazon VPC, Route 53, ELB, CloudWatch, CloudFormation, Auto Scaling, IAM.
- Managed the local VPN, was responsible for implementing local security, and managed the Windows Domain Controller for the Javelin Network.
- Responsible for all AWS server backups for both Linux and Windows AMIs, and also responsible for implementing S3 lifecycle rules.
- Deployed Elastic Load Balancer and configured HTTPS certificates, managed scalable and highly available systems on AWS, and administered Single Sign-on LDAP authentication for users by employing AWS AD connector.
- Employed IAM to create and control AWS users and groups' access to AWS services and resources.
- Migrated on-demand VMs to spot instances.
- Managed the migration of Oracle databases from Windows-based platforms to RDS instances in AWS.
- Manage Oracle database administration assignments for diverse industry clients.
- Enhance database performance, perform restores, implement recovery procedures, handle performance tuning, and conduct regular system backups.
- Provided Tier 2 remote IT support to over 1,000 TV stations across the U.S. and Canada 24/7 via Zoom.
- Administered a $500k development contract with overseas vendors to enhance the existing cloud-based electronic distribution of TV content.
- Consulted on strategy and infrastructure practices.
- Improved client service benchmarks, collaborating with product management.
- New York City.
- Collaborated with production teams to ensure timely project execution.
Education
Bachelors -
Information Systems
University of Phoenix01.2008
A+ Certification -
Metropolitan Business Institute
New York City12-2001
MCSE -
Metropolitan Business Institute
New York City12.1996
Skills
- AWS cloud services
- Database management systems
- System administration on Linux
- Infrastructure as code with Terraform
- Scripting in Bash
- SQL database querying
- CI/CD practices and tools
- GitHub version control
- Grafana data monitoring
- Docker container orchestration
- OKTA identity solutions
- VMware virtualization technology
- Jira project tracking and management
Languages
Spanish
Timeline
DevOps Manager
BiotrackTHC Medical Software
03.2022 - 08.2025
Director IT
Warner Bros. Television
11.2010 - 04.2022
Bachelors -
Information Systems
A+ Certification -
Metropolitan Business Institute
MCSE -
Metropolitan Business Institute