Summary
Work History
Education
Skills
Timeline
Generic
Felix  Arbolaez

Felix Arbolaez

Hialeah,FL

Summary

I want a highly rewarding career where I can use my skills and knowledge to help my employers and my coworkers be successful

Work History

Loss Prevention Officer

TRUMP NATIONAL DORAL hotel
, United States
- Current
  • Dispatching all the employees towards the areas where they are needed
  • Dispatching all the trucks that come to the hotel to the different loading docks and loading areas
  • Dispatching all the calls from guests asking about the lost and found items, helping them to recover the articles
  • Assisting the guests and employees with all the calls related to lost and founds
  • Writing report about the incidents that happened during my shifts
  • Securing and unsecuring all the gates, doors and storages from the hotel
  • Escorting all the trucks from one area to another
  • Greeting and welcoming at the Main Entrance to all the guests that arrived at the hotel
  • Changing cylinders of the doors of the rooms when needed
  • Changing the doors batteries when they stopped working
  • Changing the safe’s batteries and unlocking them
  • Assisting the guests locked out of the room
  • Escorting Mr
  • Donald Trump 4 times and making a line to stop crowed to approach to him
  • Escorting some important Latin musicians such as Nicky Jam and Willi Chirino
  • Escorting Shaquille O'Neal, known commonly as 'Shaq', when came to the hotel to give a motivational speech
  • Escorting to the brazil ex-president Jair Bolsonaro.

Teacher of English and English phonetics

Manuel Ascunce Domenech Pedagogical School
, Cuba
  • Monitoring and assisting the students to better communicate themselves in English
  • Monitoring and controlling all the employees under my command as head of the department of English
  • Attend to all the preparations given by the British council to transmit what was learned to my employees and students.

Teacher of English and French

Central University Marta Abreu de las Villas
, Cuba
  • Attending to class with the British Council to receive all the necessary skills to start teaching two foreign languages
  • Attending to a French training course in Belgium to start delivering French lessons in a more accurate way
  • After coming from Belgium I started delivering French phonetics lessons as well as English
  • Enrolling to a Master degree in English of Intercultural Communication, obtaining its title.

Houseman

TRUMP NATIONAL DORAL hotel
, United States
  • Showing great skills to communicate myself in English with the guests and employees.

Education

Master of Arts - English Intercultural Communications

University Marta Abreu
Cuba
07-2021

High School Diploma -

University Marta Abreu
Cuba
07-2015

Some College (No Degree) - English With Specific Purposes

British Council
Cuba

Some College (No Degree) - Study of French Culture in Belgium

Liege University
Liege, Belgium

Skills

  • Extremely detail oriented
  • Excellent written and verbal communication skills
  • Quick learner
  • Motivated and enthusiastic
  • Works well independently
  • Ability to lead and mentor a team
  • Superior organizational and time management skills
  • Dependable
  • Learning agile
  • Punctual
  • High use of common sense to deal with some intoxicated guests and employees
  • High level of understanding certain situations

Timeline

Loss Prevention Officer

TRUMP NATIONAL DORAL hotel
- Current

Teacher of English and English phonetics

Manuel Ascunce Domenech Pedagogical School

Teacher of English and French

Central University Marta Abreu de las Villas

Houseman

TRUMP NATIONAL DORAL hotel

Master of Arts - English Intercultural Communications

University Marta Abreu

High School Diploma -

University Marta Abreu

Some College (No Degree) - English With Specific Purposes

British Council

Some College (No Degree) - Study of French Culture in Belgium

Liege University
Felix Arbolaez