Felix Cruz-Gomez
Huntsville ,AL
Summary
Proven to excel in high-pressure environments, employee leverage their bilingual abilities and efficient multitasking skills at Wendy's to enhance service delivery and customer satisfaction. Talented employee with work history assisting and serving customers. Helpful when explaining options and answering questions. Employee work well under pressure and is able to multitask with no problem. Always finds opportunity to expand their skills and contribute to company success. Has a good work ethic, always there to help, is always open minded and will always be responsible for their actions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fast Food Crew Member
Wendy's
12.2022 - Current
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
Fast Food Cashier
Wingstop
06.2022 - 12.2022
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
Restaurant Worker
Nothing But Noodles
06.2021 - 06.2022
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
- Discussed menu items with customers and suggested promotional items to increase sales.
Education
High School Diploma -
Huntsville High School
Huntsville, AL05.2024
Skills
- Reliability and punctuality
- Efficient multitasking
- Fast and efficient service worker
- Organized multi-tasker
- Fluent in Spanish and English
- Adaptability and flexibility
- Problem-solving skills
Certification
Network Pro Certification
Languages
Spanish
Native or Bilingual
Designing Clothes
I come up with unique/new designs for my upcoming clothing brand
Timeline
Fast Food Crew Member
Wendy's
12.2022 - Current
Fast Food Cashier
Wingstop
06.2022 - 12.2022
Restaurant Worker
Nothing But Noodles
06.2021 - 06.2022
High School Diploma -
Huntsville High School
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