Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Felix Delvalle

Plant City,Florida

Summary

Dynamic Supervisor with a proven track record at LAMBERTS CABLE SPLICING, excelling in team management and conflict resolution. Enhanced productivity through effective workflow management and training initiatives. Committed to safety protocols and customer satisfaction, driving significant improvements in billing accuracy and team performance.


Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
years of professional experience

Work History

LAMBERTS CABLE SPLICING

Supervisor
05.2016 - Current

Job overview

  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for crew members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
  • Oversaw the proper allocation of payments received from various sources, ensuring accurate posting to relevant accounts and facilitating efficient reconciliations at monthend.
  • Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
  • Trained new hires in company-specific billing procedures, contributing to their successful integration into the team.
  • Increased billing accuracy by diligently reviewing and reconciling invoices and payment records.
  • Assisted in training new employees, sharing expertise and best practices for quality care provision.
  • Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.

Ale House

Kitchen Manager
09.2009 - 04.2016

Job overview

  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.

Education

THOMAS JEFFERSON HIGH SCHOOL
Tampa, FL

High School Diploma
06-2002

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Team building
  • Conflict resolution
  • Expectation setting
  • Safety protocols
  • Coaching and mentoring
  • Payroll processing
  • Task delegation
  • Workflow management
  • Quality control
  • Budget management

Timeline

Supervisor

LAMBERTS CABLE SPLICING
05.2016 - Current

Kitchen Manager

Ale House
09.2009 - 04.2016

THOMAS JEFFERSON HIGH SCHOOL

High School Diploma

Similar Profiles

CREATE PROFILE
Felix Delvalle