Summary
Overview
Work History
Education
Skills
Timeline
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Felix Diaz

Jamaica Plain,MA

Summary

Experienced Auto Damage Appraiser/tech well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.

Overview

9
9
years of professional experience

Work History

Autobody Technician

Dollars Auto Body
Holbrook, MA
01.2020 - 11.2021
  • Replaced and repaired vehicle parts according to work order instructions.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Prepared logs on each repair and maintained customer records for each job.
  • Operated tools, equipment and machinery according to prescribed safety procedures.

Auto-damage-appraiser

Boston Body Works
Boston, Massachusetts
11.2012 - 10.2019
  • Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
  • Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
  • Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
  • Coordinated with auto body techs to assign repair jobs.
  • Obtained rental vehicles for customers for duration of restoration process.
  • Searched through the market looking for the best priced parts for customer/shop

Education

High School Diploma -

Madison Park Technical Vocational High School
Roxbury Crossing, MA
06.2014

Skills

  • Service Documentation
  • Auto Body Repair
  • Project Deadlines
  • Accurate Estimates
  • Customer Satisfaction
  • Strong Automobile Model Knowledge
  • Insurance Knowledge
  • Replacement Part Ordering
  • Attentive to Detail

Timeline

Autobody Technician

Dollars Auto Body
01.2020 - 11.2021

Auto-damage-appraiser

Boston Body Works
11.2012 - 10.2019

High School Diploma -

Madison Park Technical Vocational High School

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Felix Diaz