Felix Flores
New Jersey,NJ
Summary
Adept at yeast management and showcasing leadership qualities, I excelled at Breads Bakery by ensuring top-notch sanitation practices and customer satisfaction. My diverse experience spans from meticulous inventory control to fostering client relationships, demonstrating a unique blend of technical proficiency and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Bread Maker
Breads Bakery
10.2018 - 06.2020
- Maintained accurate inventory of baking supplies and ingredients.
- Achieved consistent customer satisfaction by maintaining a strict adherence to recipe standards and baking procedures.
- Managed time effectively by prioritizing tasks based on urgency during busy periods or shift changes.
- Maintained cleanliness of all equipment, surfaces, and workspaces to meet stringent health codes and ensure food safety.
- Complied with health and safety codes to protect staff and customers.
Sales Associate Manager
Wireless Komunication Network
04.2016 - 10.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed client rapport for better customer satisfaction and repeat business.
CUSTOMER SERVICE ADVERTISING AND MARKETING
Buena Vibra Group
07.2012 - 05.2014
- Create, liase and mange effective relationships with clients, families, community professionals and managers.
- resolve problems that involved collection activities and challenging customers.
Dish Washer
Marmalade Restaurant
12.2008 - 12.2009
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Washed dishes and assisted in bussing tables.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
Wash Deparment
Signature Linen Service
08.2008 - 12.2008
- Attend manager in everything he needs, organize my area and help with the entire new inventory that arrives.
- Handling employee and managerial issues at each location they arise.
- Responsible of my position, warehouse work and other duties as assigned by manager.
- Ensure that all equipment and the facilities themselves are in working order.
Cashier
HR Real Estate Management, Inc
01.2007 - 07.2008
- Validate Parking Tickets.
- Organize them in order of payments, time and day.
- Make a monthly counting for the manager.
Education
No Degree - Criminal Justice
UMET(Metropolitn University)
Cupey PRHigh School Diploma -
Vocacional Miguel Such
Rio Piedras PR05-2007
Skills
- Catering experience
- Leadership Qualities
- Yeast management
- Sanitation Practices
- Training abilities
- Customer Service
- Management
- Quality Control
Languages
Spanish
Full Professional
Timeline
Bread Maker
Breads Bakery
10.2018 - 06.2020
Sales Associate Manager
Wireless Komunication Network
04.2016 - 10.2017
CUSTOMER SERVICE ADVERTISING AND MARKETING
Buena Vibra Group
07.2012 - 05.2014
Dish Washer
Marmalade Restaurant
12.2008 - 12.2009
Wash Deparment
Signature Linen Service
08.2008 - 12.2008
Cashier
HR Real Estate Management, Inc
01.2007 - 07.2008
No Degree - Criminal Justice
UMET(Metropolitn University)
High School Diploma -
Vocacional Miguel Such
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