Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felix Garza

Brownsville

Summary

Efficient and proactive professional in hospitality su roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Spaceport Restaurant Attendant 3

SpaceX
Starbase
08.2022 - Current
  • Provided attentive service during high-volume periods, without sacrificing attention to detail or guest rapport.
  • Worked with the POS system to input items, pricing, and modifiers.
  • Executed opening and closing duty checklists to maintain operational readiness.
  • Coordinated with kitchen staff to ensure the timely delivery of orders, resulting in satisfied customers.
  • Collaborated with leadership in making changes to procedures, cleanliness tasks, and KDS formatting.
  • Trained team members for succession to advance career growth.
  • Enhanced expertise in menu details and allergen awareness to optimize guest experience.
  • Maintained exceptional proficiency in overseeing bar-related tasks.

Server

Terras Urban Mexican Restaurant
Brownsville
02.2021 - 07.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Served food and beverages promptly with focused attention to customer needs
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business
  • Set positive tone for entire dining experience as first point of contact for incoming guests

Server/Bartender

Cheddars Restaurant
Brownsville
08.2019 - 01.2021
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Resolve customer complaints promptly and professionally to maintain positive reputation
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations
  • Set positive tone for entire dining experience as first point of contact for incoming guests

Education

Associate of Science - Nursing

Texas Southmost College
Brownsville, TX
05.2021

High School Diploma -

Rivera Early College High School
Brownsville, TX
06.2019

Skills

  • Strong multitasking
  • Fluent in Spanish
  • Adjustment to New Environments
  • Reservation Management
  • Problem-Solving
  • Highly reliable
  • Food safety knowledge
  • Multimedia Skills

Certification

  • Food and Safety Handler Training
  • TABC License

Timeline

Spaceport Restaurant Attendant 3

SpaceX
08.2022 - Current

Server

Terras Urban Mexican Restaurant
02.2021 - 07.2022

Server/Bartender

Cheddars Restaurant
08.2019 - 01.2021

Associate of Science - Nursing

Texas Southmost College

High School Diploma -

Rivera Early College High School

Similar Profiles

CREATE PROFILE
Felix Garza