Felix Javier Rodriguez Santiago
Coggin Honda Deland
Deland,Fl
1
Certification
6
years of professional experience
Skilled Automotive Mechanic with X years of hands-on experience diagnosing, repairing, and maintaining a wide range of vehicles. Knowledge of engine performance, brake systems, and preventive maintenance. Known for accuracy, efficiency, and delivering excellent customer service. Adept at working independently or as part of a team in fast-paced shop environments.
Work History
A Level Technician
5 Years 11 Months- Diagnosed and repaired vehicle systems to ensure optimal performance and safety standards.
- Replace and repair brake pads, rotors, belts, hoses, and suspension components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Investigated customer complaints to identify cause of malfunctions.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Assist senior mechanics in major repairs including engine rebuilds.
- Performed routine maintenance tasks, enhancing vehicle reliability for customer satisfaction.
- Utilized diagnostic tools to identify issues accurately, streamlining repair processes.
- Streamlined workflow processes by implementing efficient diagnostic techniques and tools.
- Increased productivity by creating customized workstations tailored to specific job requirements for A Level Technicians.
- Improved system efficiency by diagnosing and repairing complex technical issues in a timely manner.
- Communicate repair details and timelines to customers
- Boosted customer trust through transparent communication about the expected duration of repairs, service fees, warranty coverage options.
- Maintained detailed records of performed repairs, parts inventory, and customer interactions for accurate documentation.
- Enhanced customer satisfaction by providing exceptional troubleshooting and repair services on various devices.
- Contributed to revenue growth by identifying upselling opportunities and offering customers additional products or services to enhance their device functionality.
- Promoted a positive work environment through effective communication skills and active participation in team-building initiatives.
- Coordinated with parts department to determine availability of necessary components.
- Repaired and replaced worn and damaged components.
Automotive Mechanic
6 Months- Diagnosed and repaired engine, transmission, and brake issues, ensuring optimal vehicle performance.
- Perform regular maintenance services including oil changes, tire rotations, and fluid checks.
- Completed multi-point inspections and provided tailored repair recommendations, enhancing customer satisfaction.
- Maintained accurate documentation of repairs and parts used, facilitating effective communication with customers and team.
- Ensure shop safety and clean work environment.
Education
Automotive Technology Certification / Degree
[City, State] – [Year]
Skills
Engine diagnostics
Brake system repair
Transmission repair
Suspension repair
Preventive maintenance
Multi-point inspections
Repair documentation
Parts inventory control
Customer communication
Shop safety compliance
Certification
- ASE Certified Technician (A1–A8)
- EPA 609 Certification – A/C Handling
- Manufacturer-Specific Training (Ford, GM, Toyota, etc.)
Timeline
Automotive Mechanic
Auto Nation Honda
03.2024 - 09.2024Read More
A Level Technician
Coggin Honda Deland
09.2020 - CurrentRead More
Mech Tech Institute
Automotive Technology Certification / Degree
Read More