Felix Jimenez-Calvillo
Ocean Isle Beach,NC
Summary
Dynamic and results-oriented professional with extensive experience at Food Lion, adept in communication and organization. Excelled in customer service, enhancing shopping experiences, and streamlining operations. Demonstrated adaptability and problem-solving skills, significantly improving front-end efficiency. Expert in cash handling and maintaining high accuracy levels, contributing to positive customer feedback and sales growth.
Overview
3
3
years of professional experience
Work History
Costumer Lead
Food Lion
06.2022 - Current
- Assisted customers in carrying their groceries into their car including Food Lion To Go.
- Organizing and blocking shelves for costumers to have a cleaner appearance in the isles and help costumers who are looking for the needed item.
- Help assist cashiers as baggers and run a register as a cashier for the required time to help relieve the workload on other cashiers.
- Clear the parking lot of carts and making sure there are no loose carts in the lot to prevent potential damage to costumer's or employee's vehicles.
- Restocking ice, 5 gallon water jugs, plastic and paper bags for frontend, help exchange propane tanks with costumers, and refill cleaning bottle sprays for front end to use for cleaning.
Cashier
Food Lion
06.2022 - Current
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering register line and responded promptly to customer needs.
- Clean and restock plastic bags at the register during an extended or end of a shift.
Cashier Team Lead
Sugar Kingdom
03.2022 - 08.2022
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Processed both cash and card purchases and returns.
- Clean and dust the store for spelled candy and misplaced merchandise.
Education
High School Diploma -
West Brunswick High School
550 Whiteville Rd NW, Shallotte, NC 2847006-2024
Skills
- Character development
- Communication
- Pattern drafting
- Problem-Solving
- Product Knowledge
- Adaptability
- Teamwork
- Organization
- Technical Skills
- Cash handling
Accomplishments
- Documented and resolved sales prices which led to better costumer experience.
- Help lead and train two other costumer leads who were transfer students.
- Helped a handful of new cashiers to get accustomed to their new job.
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Gym Workouts
- Attending Community College to become an Electrical Engineer
Timeline
Costumer Lead
Food Lion
06.2022 - Current
Cashier
Food Lion
06.2022 - Current
Cashier Team Lead
Sugar Kingdom
03.2022 - 08.2022
High School Diploma -
West Brunswick High School
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