FELIX JOHNSON
Oklahoma City,OK
Summary
Logistics Professional experienced in inventory control and team leadership. Delivered optimized workflows and effectively managed multimillion-dollar assets through training and operational problem-solving. Focused on efficient deliveries and customer service, demonstrating flexibility and strong collaboration in dynamic environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Delivery Driver
Walmart Spark
05.2026 - Current
- Coordinated daily pickup and delivery assignments, ensuring accurate order handling and timely fulfillment.
- Managed workloads, prioritized assignments, and planned efficient routes to enhance service reliability.
- Verify customer orders and follow established pickup and delivery procedures to maintain accuracy and service quality.
- Resolved delivery challenges, adapting navigation and scheduling to meet changing customer instructions.
- Maintain professional customer service while independently managing transportation operations.
Supply Chain Lead / Acting Noncommissioned Officer
United States Army
03.2024 - 05.2026
- Led four-person team, coordinating daily assignments and monitoring task completion to ensure operational readiness.
- Identified and resolved inventory discrepancies to support accurate records and equipment availability.
- Coordinated with maintenance personnel, leadership, and logistics teams to address operational challenges.
- Supervised a four-person team, coordinating daily assignments, monitoring task completion, and supporting operational readiness.
- Collaborated with maintenance personnel, leadership, and logistics teams to effectively resolve operational challenges.
- Supported compliance with established procedures through documentation, inventory controls, and routine inspections.
- Managed the barracks as Assistant Barracks Manager, monitored facility conditions, identified deficiencies, and coordinated corrective actions.
- Leadership and Recognition: Army Achievement Medal; Soldier of the Month; Basic Leader Course (2025).
Rideshare Driver
Uber & Lyft
08.2023 - 03.2024
- Provided reliable transportation services while maintaining professional customer service and safe driving practices.
- Managed daily schedules and trip assignments, optimizing route planning for timely service delivery.
- Utilized GPS navigation and mobile applications to efficiently coordinate trips and adapt to changing conditions.
- Resolved customer concerns and transportation challenges through effective decision-making and clear communication.
ICQA Associate / Ambassador / Problem Solver
Amazon Fulfillment Center ERW4
12.2021 - 08.2023
- Trained and supported new associates as an ICQA Ambassador on inventory procedures, quality standards, workplace safety, and operational expectations.
- Conducted inventory control and quality assurance activities to support inventory accuracy and fulfillment center operations.
- Investigated and resolved inventory discrepancies, helping maintain inventory integrity and minimize workflow disruptions.
- Guided associates in identifying and resolving inventory issues, ensuring smooth daily operations.
- Maintained productivity and quality standards by solving operational problems and adhering to procedures.
- Communicated inventory discrepancies, workflow barriers, and operational concerns to appropriate personnel.
- Partnered with associates and operations leadership to achieve daily fulfillment objectives.
- Followed Amazon safety policies, standard operating procedures, and quality requirements.
Education
Bachelor of Divinity - Theology
Africa University
Mutare, Zimbabwe 06-2016
Bachelor of Arts - Sociology
University of Liberia
Monrovia, Liberia05-2013
Skills
- Delivery Route Planning
- Route Optimization
- Route Coordination
- Logistics Coordination
- Delivery Efficiency
- Driving Safety
- Vehicle Maintenance
- Inventory control
- Inventory reconciliation
- Customer Service Training
- Customer Interaction
- Excel
- Word processing
- Presentation software
Certification
- Basic Leader Course (BLC) 10/2025
Timeline
Delivery Driver
Walmart Spark
05.2026 - Current
Supply Chain Lead / Acting Noncommissioned Officer
United States Army
03.2024 - 05.2026
Rideshare Driver
Uber & Lyft
08.2023 - 03.2024
ICQA Associate / Ambassador / Problem Solver
Amazon Fulfillment Center ERW4
12.2021 - 08.2023
Bachelor of Divinity - Theology
Africa University
Bachelor of Arts - Sociology
University of Liberia
Personal Information
Experienced logistics and operations professional with a background in Amazon fulfillment operations, inventory management, and military supply chain operations. Served as a Unit Supply Specialist and Acting Supply Noncommissioned Officer in the United States Army, supervising four soldiers and maintaining accountability for equipment valued at 12.4 million dollars. Experienced in team leadership, employee training, inventory accuracy, workflow coordination, operational safety, and problem solving. Seeking to contribute these skills to Amazon as a Process Assistant.