Felix Kleemann
Renton,WA
Summary
Dynamic Operations Shift Manager at Amazon E2 Transport GmbH with a proven track record in staff training and development. I championed process improvements that enhanced productivity while fostering teamwork and communication across departments. Adept at optimizing operations to meet organizational goals and exceed performance targets.
Overview
11
11
years of professional experience
Work History
Operations Shift Manager
Amazon E2 Transport GmbH
01.2023 - 01.2025
- Evaluated staff performance using metrics-based evaluations, identifying areas where additional support was needed to achieve desired results.
- Championed process improvements within the department that led to increased productivity without sacrificing quality or safety standards.
- Established clear lines of communication between shifts, promoting teamwork and collaboration across departments.
- Coordinated staff schedules, ensuring optimal coverage during peak hours while adhering to labor budget constraints.
- Led regular meetings with staff to review progress towards targets, address concerns, and share updates on company initiatives.
Analyst Process & Quality
Zeitfracht GmbH
08.2021 - 12.2022
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
Undergraduate Student Researcher
Hörmann KG Ichtershausen
02.2021 - 05.2021
- Enhanced research quality by diligently reviewing and analyzing relevant literature sources.
- Applied critical thinking skills to identify potential areas for further investigation within the research topic.
- Collaborated closely with faculty advisors, incorporating constructive feedback into ongoing research efforts.
Operations Intern
Amazon
07.2020 - 12.2020
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Handled administrative and data entry work for staff.
- Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
- Assisted in the development of new strategies for improving overall organizational performance.
Working Student
Brabender Technologie GmbH & Co. KG
03.2018 - 08.2019
- Collaborated on group projects to complete professional deliverables.
- worked with the shipping department to match current tariff regulations
Logistics Clerk
WLS Spedition GmbH
02.2014 - 03.2017
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Calculated the truck loading space for oversized, consolidated goods.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Managed shipment scheduling, ensuring timely delivery of products to customers.
- Aug. 2011 - Jan. 2014 Apprenticeship as a Merchant for Freight Forwarding and Logistics Services.
Education
Bachelor of Arts - Business Administration
Hochschule Ruhr West University of Applied Science
Mülheim An Der Ruhr06-2021
Skills
- Staff training and development
- Teamwork and communication
- Experienced in utilizing Microsoft Office applications
- Experience with APplus ERP software (Brabender Technologie)
- Experienced in SAP logistics management (WLS Spedition as well as through studies)
- Skilled in managing freight operations using Winsped (WLS Spedition)
Languages
English
Professional Working
German
Native or Bilingual
Timeline
Operations Shift Manager
Amazon E2 Transport GmbH
01.2023 - 01.2025
Analyst Process & Quality
Zeitfracht GmbH
08.2021 - 12.2022
Undergraduate Student Researcher
Hörmann KG Ichtershausen
02.2021 - 05.2021
Operations Intern
Amazon
07.2020 - 12.2020
Working Student
Brabender Technologie GmbH & Co. KG
03.2018 - 08.2019
Logistics Clerk
WLS Spedition GmbH
02.2014 - 03.2017
Bachelor of Arts - Business Administration
Hochschule Ruhr West University of Applied Science
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