FELIX KWOK
PROJECT OWNER
Boca Raton,FL
Summary
Technical Product Owner with 10+ years of product leadership spanning mobile applications, gaming ecosystems, UI/UX engines, and rich-media ad platforms. Holds a strong foundation in Computer Science (B.A.) and Design & Technology (M.A.), backed by certifications in Agile Development and Digital Product Management. Proven track record of owning scalable digital products from inception through production, stepping into projects in critical failure states, resolving complex technical and operational bottlenecks, and executing rapid turnaround strategies that transformed struggling builds on-schedule product launches, defining feature-based roadmaps, and leading cross-functional engineering teams.
Deep experience managing mobile app lifecycles at Snail Game Digital. Adept at bridging technical feasibility with business objectives, using data-driven insights, PRD/QA cross-verification. and rapid iteration to optimize platform features, drive player engagement, and deliver high-impact digital experiences.
Overview
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Language
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Certification
13
13
years of professional experience
Work History
PROJECT MANAGER
Young electric bikes
01.2023 - 01.2025
- Oversaw daily operations between an online retail brand specializing in electric bikes and local logistics partners to ensure seamless warehouse management and distribution.
- Managed communications with customer service teams to guide product development aligned with consumer trends and feedback.
- Coordinated with manufacturing partners to enhance e-bike components, ensuring product upgrades aligned with market demands.
- Liaised with local vendors to procure service parts, facilitating upgrades and new model introductions in line with retail technology standards.
PRODUCT DIRECTOR
Keman Educational Tech Inc
12.2018 - 07.2022
- Initiated and executed the launch of advanced e-learning products, successfully integrating traditional offline textbooks with their online digital counterparts. This transformation incorporated enhanced online functionalities and interactive content, enriching the conventional textbook format.
- Led business development initiatives by formulating business plans and engaging potential clients through presentations, increasing client interest.
- Provided clients with consulting services to develop customized e-learning solutions. This involved translating their requirements into online courseware and platform.
- Participated in product roadmap planning, reviews, sprint and release planning, and demos to align product development with strategic goals.
- Initiated and executed launch of advanced e-learning products, integrating traditional offline textbooks with online counterparts to enhance user experience and interactivity.
- Collaborated with marketing teams to create go-to-market strategies for new product launches.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Led cross-functional teams to develop innovative educational technology products.
PRODUCT DIRECTOR AT INNOVATION & DESIGN
Shanghai Putuo Technology Co.
06.2016 - 08.2018
- Led cross-functional teams to develop and launch innovative educational technology products.
- Defined and implemented technology vision and strategy for innovation, aligning with each product's individual roadmap, including Wonder Circuit, Enlightenment Music, and AI Smart Plush companion toy.
- Evaluated and integrated technology solutions into hardware and software landscapes, engaged potential partners for custom demos, and fostered relationships for future collaborations to enhance product offerings.
- Regularly conducted user testing and user surveys as part of the product cycle and design thinking workflow, refining products based on collected data to better meet user needs.
- Evaluated and integrated various technology solutions into the hardware and software landscapes, engaged with potential partners for custom demos, and fostered relationships for future collaborations.
- Introduced and implemented new product development processes like 3D printing and rapid prototyping, expediting prototype development within 4 months and streamlining product testing and executive approval.
PRODUCT DIRECTOR
PivosGroups
03.2015 - 05.2016
- Led product development team at Pivos, a startup focused on smart TV OS, enhancing UI design and fluidity while creating customizable themes.
- Established and coordinated a new product team of 4 UI designers and product managers, overseeing product design and roadmap from development through rollout.
- Led the team in continually improving the UI and functionality of the company's Smart TV product.
- Implemented new UI skins and themes, collaborating with clients and stakeholders to customize their TV OS experience.
SENIOR PROJECT MANAGER/PRODUCT OWNER
Snail Game Digital
08.2011 - 01.2015
- Product Management: Led the creation of product specifications, wireframes, and designs, and managed feature/version release plans. ensured timely and effective product delivery.
- Mobile App Product Owner: Managed the entire lifecycle of the Visual Carrier Network mobile app designed for both iOS and Android.
- Manage Outsourced VOIP messaging mobile app development to an Israeli IT company, ensuring alignment with project goals and timelines.
- Led creation of product specifications, wireframes, and designs; managed feature/version release plans to ensure timely, effective product delivery.
- Milestone: Initiated milestones and detailed testing plans. Ensured that the core functionality aligned with predefined standards.
- Verified final product compliance with design specifications; signed off on final deliverables
Education
Master of Arts - Design & Technology
Parsons School of Design, The New School
New York City, NY01-2003
Bachelor of Arts - Computer Science
Binghamton University
Binghamton, NY01-2001
Skills
- Product management
- Design thinking
- Agile methodologies
- Product roadmaps
- UX/UI design
- Roadmap prioritization
- User research
- Stakeholder management
Certification
GOOGLE PROJECT MANAGER CERTIFICATION
Timeline
PROJECT MANAGER
Young electric bikes
01.2023 - 01.2025
PRODUCT DIRECTOR
Keman Educational Tech Inc
12.2018 - 07.2022
PRODUCT DIRECTOR AT INNOVATION & DESIGN
Shanghai Putuo Technology Co.
06.2016 - 08.2018
PRODUCT DIRECTOR
PivosGroups
03.2015 - 05.2016
SENIOR PROJECT MANAGER/PRODUCT OWNER
Snail Game Digital
08.2011 - 01.2015
Bachelor of Arts - Computer Science
Binghamton University
Master of Arts - Design & Technology
Parsons School of Design, The New School