Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Felix Maldonado

Loxahatchee,FL

Summary

Reliable professional offering exemplary talents in understanding both the business and technology needs of a project. Offering 19 years of experience in data analysis, project management, and app development. An analytical, Programmer Developer who is knowledgeable in software testing, identifying issues, and finding effective solutions, to accommodate business and technology needs.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Programmer Analyst

National Council on Compensation Insurance
Boca Raton, FL
01.2020 - Current
  • Implemented and tested enhancement feature requests to improve product functionality and improve performance.
  • Tackled development tasks based on system requirements while documenting approaches.
  • Reviewed project documentation and worked with business users to make meaningful changes to remain within the scope of projects while also being agile.
  • Participated in team-oriented environments, working cohesively and successfully on multiple projects.
  • Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
  • Investigated application issues, identified causes, and initiated troubleshooting methods for immediate resolution.
  • Developed mitigation strategies and prepared standard operating procedures.
  • Mentored newly hired employees, prepared for project tasks, and trained on unfamiliar systems.
  • Worked closely with business users on projects to create applications while communicating and adapting features for them.

EPublishing Coordinator

National Council on Compensation Insurance
Boca Raton, FL
04.2007 - 01.2020
  • Managed publishing projects, printing and distribution of assigned publications.
  • Reviewed online manuals, circulars and troubleshooting issues pertaining to Adobe Acrobat and XML.
  • Participated in Systems testing. This includes the test creations and implementation of tests.
  • Regularly met with internal customers through the publishing process to discuss deadlines and publishing needs.
  • Enhanced performance through collaboration with diverse teams.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Interpreted and explained work procedures and policies to brief staff.

Education

BBA - Management Information Systems

Florida Atlantic University
Boca Raton, FL
05.2019

Skills

  • Software Development (Proficient in Full-Stack JavaScript, Go, and PL/SQL)
  • Managing Client Relationships
  • Effective Communication
  • Program Development Documentation
  • Systems Analysis
  • Project Feedback Data
  • Product Development
  • Team building

Certification

  • Certified Full-Stack Developer, NuCamp Coding BootCamp - 11/2021

Timeline

Programmer Analyst

National Council on Compensation Insurance
01.2020 - Current

EPublishing Coordinator

National Council on Compensation Insurance
04.2007 - 01.2020

BBA - Management Information Systems

Florida Atlantic University

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Felix Maldonado