Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Felix Mollard

Plantation,FL

Summary

Highly motivated professional with extensive experience in administrative support, logistics, and team management across diverse sectors, including government, retail, and hospitality. Proven track record in enhancing organizational efficiency and productivity by leveraging exceptional interpersonal skills, strategic planning, and problem-solving abilities. Skilled in coordinating high-level events, managing complex schedules, and leading large teams to meet and exceed business objectives. Bilingual in English and Spanish with professional proficiency in Italian and French, adept at navigating multicultural environments. Committed to delivering outstanding customer service and driving positive organizational impact.

Overview

23
23
years of professional experience

Work History

Personal Assistant

UHNW Family
Aventura , FL
07.2024 - Current
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Created expense reports using accounting software applications, such as QuickBooks.
  • Scanned documents into electronic format for storage in a secure database system.
  • Ran errands to help with daily tasks, enabling the employer to focus on more pressing duties.
  • Completed day-to-day duties accurately and efficiently.
  • Managed household errands and other essential duties.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Coordinated travel arrangements, including flights, accommodations, and itineraries, for both business and personal trips.
  • Utilized technology efficiently, including MS Office and CRM systems, to enhance productivity and organization.
  • Oversaw household management tasks, including coordinating with service providers, and managing schedules.
  • Assisted families in planning and preparing nutritious meals.

Manager

Lili and Molly LLC.
Aventura, FL
04.2021 - 05.2024
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Organized special events, such as conferences or training sessions, for employees.
  • Monitored staff performance and addressed issues.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
  • Delegated work to staff, setting priorities, and goals.
  • Implemented quality control measures to uphold company standards.

Manager

Bye Bye Dust
Plantation , FL
11.2021 - 10.2022
  • Managed daily operations of the business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated contracts with vendors and suppliers.
  • Prepared sales presentations for potential customers.
  • Reviewed weekly sales reports to identify trends in sales volume for menu items.
  • Analyzed sales data to identify areas of improvement and develop strategies for increasing sales volume.
  • Upheld cleaning protocols to maintain a safe environment.
  • Followed established schedules for vehicle servicing, cleaning, and maintenance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
  • Provided excellent customer service to ensure client satisfaction.

Executive Assistant / Personal Assistant to CEO

ENACOM - (NATIONAL COMMUNICATIONS ENTITY, ARG GOV)
Buenos Aires , Argentina
02.2016 - 04.2021
  • Manage all staff in the entity: 2,000 employees.
  • Supervised administrative staff to ensure the efficient operation of the office.
  • Compiled confidential reports and briefing materials for the President's review.
  • Coordinated meetings with internal and external stakeholders, ensuring all parties had the necessary resources.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Managed office supplies inventory and placed orders when necessary.
  • Performed calendar management and scheduling of appointments for the executive.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
  • Scanned documents into electronic format for storage in a secure database system.
  • Coordinated meetings between internal departments and external partners.
  • Ensured that confidential information was kept secure at all times according to corporate policies.
  • Maintained a calendar of appointments for the CEO, ensuring that all commitments were met on time.
  • Responded promptly to inquiries from internal staff members regarding any issues related to their roles or responsibilities.
  • Arranged international travel itineraries for business trips taken by top executives.
  • Managed special projects as assigned by the CEO in a timely manner.
  • Organized events hosted by the CEO, including planning logistics and coordinating catering services.
  • Researched industry trends and developments to provide informed recommendations to the CEO.
  • Acted as an intermediary between the CEO and other departments or outside organizations when needed.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.

Executive/ Personal Assistant to Minister of Press

BUENOS AIRES CITY GOVERNMENT- CABA
Buenos Aires , CABA
12.2014 - 01.2016
  • Performed calendar management and scheduling of appointments for the executive.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Managed office supplies inventory and placed orders when necessary.
  • Answered incoming calls and emails promptly, while managing the executive's schedule accordingly.
  • Coordinated meetings between internal departments and external partners.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Kept patient health and personal information private and confidential.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Arranged travel arrangements for journalists visiting client sites or events.
  • Acted as liaison between the executive office and other departments within the organization.
  • Managed all incoming correspondence to ensure timely responses.
  • Assisted with special projects such as creating databases or organizing files.
  • Provided administrative support related to project management tasks.
  • Organized and scheduled meetings, appointments, and travel arrangements for the executive.
  • Prepared agendas for meetings and took minutes during meetings with staff members or clients.
  • Managed household inventory and maintenance schedules.

Work in the Area Protocol and Ceremonial (assessor of the Director)

BUENOS AIRES CITY GOVERNMENT
02.2012 - 12.2014
  • Person responsible for the events and logistics for the Buenos Aires Mayor, Mange Staff, and team member of TEDEUM in Cathedral Buenos Aires City.
  • Managed logistical arrangements for high-level meetings involving diplomats from different countries.
  • Organized protocol events such as receptions, state dinners, official visits, conferences, and other functions.
  • Provided administrative support for high-level meetings and conferences.
  • Coordinated travel logistics for visiting dignitaries, including flight schedules, hotel bookings, and security arrangements.
  • Recruited, trained, supervised, evaluated, and mentored staff members.
  • Coordinated resources across departments to maximize productivity levels.

VIP Lunch Manager

PACHA BUENOS AIRES (Night Club)
02.2002 - 02.2012
  • Weekly team meeting: Reception of international tourists.
  • Resolved conflicts between staff members in a timely manner, while maintaining professionalism.
  • Reviewed the daily task list with employees, and assigned tasks for completion.
  • Developed and implemented cost-saving measures to reduce the waste of food items.
  • Trained new employees in the preparation of menu items, safety procedures, and customer service techniques.
  • Investigated complaints from customers about food quality or service issues, and took appropriate corrective action as needed.
  • Inspected dining areas regularly throughout the day to ensure that cleanliness standards were being met.
  • Provided excellent customer service by greeting guests promptly, and addressing their questions or concerns courteously.
  • Set up buffet tables with dishes before serving time, ensuring that all utensils are available.

VIP Manager

Mint Buenos Aires
Buenos Aires - Argentina
03.2005 - 12.2007
  • Managed and coordinated all VIP events, including design, budgeting, and execution.
  • Developed relationships with current and prospective clients to ensure the satisfaction of their needs.
  • Organized meetings, conferences, and seminars for VIPs in accordance with company policies.
  • Collaborated with other departments to ensure smooth operations of the VIP program.
  • Ensured compliance with safety regulations when organizing events for VIPs.
  • Prepared reports on the performance of the VIP program and submitted them to senior management.
  • Created promotional materials such as brochures, flyers, and emails for advertising upcoming events or programs.
  • Generated ideas for new initiatives that would help attract more high-value customers into the program.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Education

Digital Marketing (on line)

Gobierno De La Ciudad De Buenos Aires
Buenos Aires City
01-2024

State Food Safety
Miami, FL
04-2023

HIGHER COURSE IN PROTOCOL, CEREMONIAL AND PR.

Grupo Inarce
Buenos Aires
12-2021

Protocol And Ceremonial

El Salvador
Buenos Aires - Argentina
01-2002

High School Diploma -

Manuel Belgrano
Buenos Aires
01-1992

Skills

  • Logistic
  • Travel Coordination
  • Event Planning
  • Excellent communication skills
  • Strong interpersonal skills
  • Multitasking and Organization
  • Meticulous attention to detail
  • Strong Problem Solver
  • Flexible Schedule
  • Dedicated Team Player
  • Discretion and Confidentiality
  • Store Organization
  • Inventory Control
  • Product Sales
  • Retail Operations
  • Proficiency in QuickBooks, Square, MS Office, and CRM Systems
  • Team Supervision and Leadership
  • Critical Thinker
  • Client Relations and Customer Service
  • Executive Chauffer/Driver

LANGUAGES

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Professional
French
Professional

Timeline

Personal Assistant

UHNW Family
07.2024 - Current

Manager

Bye Bye Dust
11.2021 - 10.2022

Manager

Lili and Molly LLC.
04.2021 - 05.2024

Executive Assistant / Personal Assistant to CEO

ENACOM - (NATIONAL COMMUNICATIONS ENTITY, ARG GOV)
02.2016 - 04.2021

Executive/ Personal Assistant to Minister of Press

BUENOS AIRES CITY GOVERNMENT- CABA
12.2014 - 01.2016

Work in the Area Protocol and Ceremonial (assessor of the Director)

BUENOS AIRES CITY GOVERNMENT
02.2012 - 12.2014

VIP Manager

Mint Buenos Aires
03.2005 - 12.2007

VIP Lunch Manager

PACHA BUENOS AIRES (Night Club)
02.2002 - 02.2012

State Food Safety

Protocol And Ceremonial

El Salvador

High School Diploma -

Manuel Belgrano

Digital Marketing (on line)

Gobierno De La Ciudad De Buenos Aires

HIGHER COURSE IN PROTOCOL, CEREMONIAL AND PR.

Grupo Inarce

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