Summary
Overview
Work History
Education
Skills
References
Timeline

FELIX NGALA

Perry,IA

Summary

Dedicated Direct Support Professional with the State of Iowa, skilled in behavior monitoring and crisis intervention. Successfully collaborated with multidisciplinary teams to enhance client independence through personalized care plans. Known for exceptional communication and problem-solving abilities, fostering a supportive environment for individuals with disabilities to thrive. Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements, and protective measures. Perceptive individual familiar with social and community services rules and regulations. Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

State of Iowa
Glenwood, IA
05.2022 - 07.2025
  • Assisted clients in developing skills for increased independence and self-sufficiency.
  • Collaborated with multidisciplinary teams to create personalized care plans for clients.
  • Monitored client behavior and reported changes to supervisors and healthcare professionals.
  • Provided compassionate support to individuals with disabilities in daily living activities.

Education

Bachelor of Arts - English And French

Yaounde University Cameroon, Cameroon Africa
09-1989

Skills

  • Behavior monitoring
  • Crisis intervention
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Daily living support
  • Active listening
  • Communication skills
  • Cultural competence
  • Personalized care planning

References

References available upon request.

Timeline

Direct Support Professional - State of Iowa
05.2022 - 07.2025
Yaounde University Cameroon - Bachelor of Arts, English And French
FELIX NGALA