Summary
Overview
Work History
Skills
Languages
Timeline
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Maria Elena Herrera

Katy

Summary

Dynamic and dedicated professional with experience at Igloo, excelling in customer service and manufacturing production . Proven ability to produce quality parts and optimize workspace organization. Recognized for strong communication skills and a positive attitude, contributing to improved customer satisfaction and efficient operations. Committed to safety and teamwork in fast-paced environment.

Overview

8
8
years of professional experience

Work History

Stocker

Taranscas
08.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Kept work areas neat, clean and free from debris.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

Operator

Igloo
11.2016 - 06.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reviewed production schedules and streamlined processes.

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Heavy lifting
  • Loading and unloading
  • Customer relationships
  • Punctual and reliable
  • Clear communication
  • Energetic and outgoing
  • Order receiving
  • Complex Problem-solving
  • Quick learner
  • Time management
  • Critical thinking
  • Decision-making
  • Safety procedures

Languages

Spanish
Professional Working

Timeline

Stocker

Taranscas
08.2024 - Current

Operator

Igloo
11.2016 - 06.2024

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Maria Elena Herrera