Summary
Overview
Work History
Education
Skills
Timeline
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Felix Rodriguez

Montebello,CA

Summary

Driven Busser/Server/Runner 6 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

4
4
years of professional experience

Work History

Busser

Ilpastaio
09.2019 - 05.2022
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Worked closely with management on implementing new policies or procedures for improved performance in the bussing department.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Trained new staff in bussing and cleaning procedures.

Assistant Server

Beverly Hills Hotel
04.2021 - 02.2022
  • Supported team members during peak hours, facilitating smooth service flow and minimizing wait times.
  • Assisted servers in managing multiple tables efficiently, ensuring prompt delivery of orders.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Greeted customers warmly to provide exceptional customer service.

Server

Egg N' Joe
03.2018 - 01.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.

Education

High School Diploma -

Montebello High School
Montebello, CA
06.2017

Skills

  • Regulatory Compliance
  • Quality Assurance
  • Beverage Service
  • Server Support
  • Inventory Management
  • Guest Relations
  • Table Bussing
  • Food Running
  • Cleaning and Sanitizing
  • Table Setting Knowledge

Timeline

Assistant Server

Beverly Hills Hotel
04.2021 - 02.2022

Busser

Ilpastaio
09.2019 - 05.2022

Server

Egg N' Joe
03.2018 - 01.2019

High School Diploma -

Montebello High School

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Felix Rodriguez