Computer software
Felix Rodriguez
Delivery Driver
Gainesville,FL
Summary
Dynamic and dependable delivery driver with a proven track record at Amazon Prime Products, excelling in customer service and GPS navigation. Recognized for enhancing customer satisfaction through timely deliveries and effective problem-solving. Committed to safety and efficiency, consistently achieving on-time performance while maintaining a positive attitude in fast-paced environments.
Overview
2027
2027
years of professional experience
1
1
Language
Work History
Delivery Driver
Amazon Prime Products
2021 - Current
- Ensured timely deliveries through selection of optimal routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
Sales Associate Retail Associate
Retail Associates
06.2022 - 2024
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Ramp Agent
Southwest American Airlines
2002 - 2005
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated ground crew activities to complete objectives on schedule.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Guided aircraft into and out of parking positions using hand signals.
- Connected electrical power unit and hoses to aircraft.
- Checked cargo and baggage for security to meet TSA regulations.
- Stocked aircraft cabins with necessary equipment and supplies.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Education
High School Diploma - Computer Engineering And Software
Gainesville High School
Gainesville, FL08.2000
Skills
Teamwork and collaboration
Vehicle maintenance
Commercial driving
Safe driving
GPS navigation
Positive attitude
Customer service
Time management
Load balancing
Valid Driver's license
Dispatch communication
Time management skills
Cargo handling
Problem-solving
Equipment operation
Safe driving record
Shipping and packaging
Clean driving record
GPS and route planning
Attention to detail
Vehicle cleaning and maintenance
Dependable and reliable
Software
Timeline
Sales Associate Retail Associate
Retail Associates
06.2022 - 2024
Delivery Driver
Amazon Prime Products
2021 - Current
Ramp Agent
Southwest American Airlines
2002 - 2005
High School Diploma - Computer Engineering And Software
Gainesville High School