Summary
Overview
Work History
Education
Timeline
AssistantManager

Felix Smith

Abington,PA

Summary

Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Talented Parts Consultant offering 30 years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty.

Overview

35
35
years of professional experience

Work History

Automotive Parts Consultant

Holman Audi
Fort Washington, PA
06.2021 - 01.2024
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Operated point of sales and parts lookup computer systems.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

Assistant Manager

Sloane Toyota Of Malvern
Malvern, PA
10.2010 - 03.2020
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Completed inventory audits to identify losses and project demand.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Parts Manager

Colonial Hyundai-downingtown
Downingtown, PA
09.2003 - 08.2008
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Managed employee schedules and daily assignments.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Controlled daily parts program activities to improve sales and inventory management.
  • Received, examined and reshelved returned parts.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Monitored and adjusted inventory to minimize obsolescence 100%.

Inventory Control Clerk

Circuit City Stores
Berwyn, PA
10.1990 - 11.2000
  • Maintained accurate records of all materials stored in the warehouse.
  • Organized, labeled, and inventoried items for easy tracking and retrieval.
  • Created reports on inventory status, shortages, and overages.
  • Ensured accuracy of data entered into inventory control systems.
  • Conducted weekly cycle counts to monitor product availability.
  • Investigated root causes of discrepancies between physical inventories and system records.
  • Managed supply chain activities including shipping and receiving goods from vendors or customers.
  • Developed procedures for efficient material handling processes.
  • Prepared documents related to purchasing, receiving, storing and issuing of materials.
  • Processed returns and issued credits according to company policies.
  • Provided support in resolving customer complaints related to inventory issues.
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Executed and reported variance and gap analysis.
  • Inspected incoming materials for damage.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Used vendor knowledge to determine shipping procedures, routes and rates.

Material Handler

R & B INC/ Dorman Products
Colmar, PA
09.1988 - 10.1990
  • Received and distributed incoming materials to designated areas.
  • Inspected materials for any damages or defects upon receipt.
  • Maintained accurate inventory records of all received items.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Verified accuracy of shipments against purchase orders and invoices.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Operated forklift in a safe manner to move large shipments within the facility.
  • Monitored stock levels and placed orders when necessary to replenish supplies.
  • Collaborated with supervisors to develop efficient methods for storing goods.
  • Tracked shipment information using computerized systems such as SAP or Oracle software applications.
  • Investigated discrepancies between inventory records and actual stock on hand.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Loaded completed orders on pallets according to delivery numbers.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Used scanners to track parcel information, condition or receipt.

Education

Certificate - Automotive Technology

Pennco Tech
Bristol, PA
09-1996

Certificate - Microprocessor & Digital Circuitry

Lyons Technical Institue
Philadelphia, PA
09-1985

Timeline

Automotive Parts Consultant

Holman Audi
06.2021 - 01.2024

Assistant Manager

Sloane Toyota Of Malvern
10.2010 - 03.2020

Parts Manager

Colonial Hyundai-downingtown
09.2003 - 08.2008

Inventory Control Clerk

Circuit City Stores
10.1990 - 11.2000

Material Handler

R & B INC/ Dorman Products
09.1988 - 10.1990

Certificate - Automotive Technology

Pennco Tech

Certificate - Microprocessor & Digital Circuitry

Lyons Technical Institue

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Felix Smith