Felix Valencia
Fort Lauderdale,FL
Summary
Considerate, proficient, and seasoned Estate/House Manager/Butler with outstanding organizational and time management abilities. Offering expertise in household management, domestic support, overseeing the operations and maintenance of the estate, and exquisite dining service. Skilled in effective communication with a natural sense of empathy and strong interpersonal capabilities. Experienced in managing high-end estates and providing top-notch service with a keen eye for detail and a passion for creating impeccable environments, and ensures that every aspect of household management is executed flawlessly.
Overview
34
34
years of professional experience
Work History
Estate/House Manager and Butler
UHNW Family
02.2022 - 10.2024
- Took care the serenity, hotel-like, and luxurious beauty of a 31,000 sq/ft modern mansion.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Arranged complex and detailed travel plans, itineraries, and agendas.
- Facilitated formal/in-formal and small to big events and celebrations.
- implemented a highly organized inventory system.
- involved in many indoor and outdoor cleaning and maintenance.
- Handled all vehicle maintenance and registration.
Fine Dining Server
Wally’s Las Vegas
04.2021 - 11.2021
- Consistently provided professional, friendly, and engaging service.
- Skillfully promoting and suggesting the right food and wine pairings.
- Obtaining each customer has the best possible experience.
Butler
Wynn Resorts and Casino Las Vegas
06.2018 - 11.2021
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Handled confidential personal information with discretion and sensitivity, preserving trust between employer, villa guests, and employee.
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
Banquet and Catering Manager
Ahern Hotel Las Vegas
09.2020 - 06.2021
- Oversaw the hosting of banquets to provide customers with an excellent banquet experience.
- Managed the food and beverage team.
- Controlled the banquet china, silverware, linen, and equipment.
Fine Dining Server
Red Rock Hotel and Casino Las Vegas
05.2019 - 06.2020
- Periodically checks the table throughout the service time.
- Caring about allergy restrictions and giving options.
Fine Dining Server
Orleans Hotel and Casino Las Vegas
09.2018 - 05.2019
- Ensuring correct and timely delivery of the food and beverage orders.
- Working as a customer service representative at the restaurant.
Butler/Companion/Caregiver
HNW Family
03.2017 - 05.2018
- Ultimately responsible for providing optimal personal and health care for the elderly principal.
- Entrusted to handle confidential and sensitive situations in professional matter.
Head Butler
Celebrity Cruises
01.2012 - 12.2016
- Worked with other departments in managing the requests of VIP guests, such as their food and beverage needs, and ensuring that special arrangements were in place for their arrival.
- Ability to adapt to a fluid environment while maintaining the highest level of service.
- Maintains composure under pressure, makes good plans, and responds appropriately to a variety of deadline-related situations.
Butler
Regent Seven Seas Cruises
01.2006 - 01.2012
- Assumes the role of a Personal or Household secretary as well as keeping the family agenda.
- Expects to carry out personal shopping for the principals, handles the mail, and be in charge of the household accounts.
- Plans and arranges an outstanding dinner or party set-up, and cleans up after the event.
Fine Dining Server/Butler
Regent Seven Seas Cruises
01.2002 - 01.2006
- Perfect multi-rounded skills with exceptional taste and knowledge of many things.
- Patient and has the ability to remain calm in stressful situations.
Fine Dining Server
Orient Venus Japan Cruise Line
01.2000 - 01.2001
- Serves food and beverage, prepares and delivers specialty dishes at tables as required.
- Well-groomed and pristine personal presentation.
Restaurant Supervisor
Shangri-la Hotel Manila
01.1992 - 01.1999
- Worked with management ensuring that hourly associates had the necessary resources to effectively perform their jobs.
- Acted as a bridge between management and rank and file to facilitate department operations such as activities, issues and challenges.
Banquet Supervisor
Hotel Nikko Manila Garden
01.1991 - 01.1992
- Coordinated with banquet staff set-up, changes, and time schedule for all functions and events.
Education
BS - Computer Engineering
Polytechnic University of The Philippines
Manila, Philippines01.1991
Skills
- Planning
- Inventory
- Organization
- Recruit, Train and Manage staff
- Housekeeping
- Administrative
- Flexibility and Adaptability
- Yacht/Boat/Car Maintenance
Websites
References
- Mr. Frank Vallone Private Butler 702-338-5012
- Mr. Jason Cabardo Estate/House Manager 702-589-0455
- Mr. Jason Lee Butler Manager 702-813-9323
- Ms. Susan Garcia Employer/Principal 562-290-9070
Relevance
- Food and Beverage Instructor
- Event/party planner and decorator
- Formal and casual dining set-up
- Basic martial arts practitioner
- Trained firefighter
- Gym trainer/coach
Timeline
Estate/House Manager and Butler
UHNW Family
02.2022 - 10.2024
Fine Dining Server
Wally’s Las Vegas
04.2021 - 11.2021
Banquet and Catering Manager
Ahern Hotel Las Vegas
09.2020 - 06.2021
Fine Dining Server
Red Rock Hotel and Casino Las Vegas
05.2019 - 06.2020
Fine Dining Server
Orleans Hotel and Casino Las Vegas
09.2018 - 05.2019
Butler
Wynn Resorts and Casino Las Vegas
06.2018 - 11.2021
Butler/Companion/Caregiver
HNW Family
03.2017 - 05.2018
Head Butler
Celebrity Cruises
01.2012 - 12.2016
Butler
Regent Seven Seas Cruises
01.2006 - 01.2012
Fine Dining Server/Butler
Regent Seven Seas Cruises
01.2002 - 01.2006
Fine Dining Server
Orient Venus Japan Cruise Line
01.2000 - 01.2001
Restaurant Supervisor
Shangri-la Hotel Manila
01.1992 - 01.1999
Banquet Supervisor
Hotel Nikko Manila Garden
01.1991 - 01.1992
BS - Computer Engineering
Polytechnic University of The Philippines
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