Felix Villegas
Bonsall,CA
Summary
Multilingual Grocery Stocker with Crew Chief and Manager experience in team-oriented nature and expertise to handle checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, load & unload trucks from dock to backroom deliveries and returns, organized, and properly identified to promote sales, maintaining and organizing back room warehouse area. Enthusiastic potential employee, willing to take on any task to help the organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills.
Overview
40
40
years of professional experience
Work History
Grocery Stocker
Albertsens
Fallbrook, United States
04.2020 - 07.2022
- Checked for outdated and overripe grocery items and removed them from inventory.
- Manage promotional fast-moving items to ensure increased sales
- Maintain well-stocked produce department
- Checked aisles for spills to complete quick clean-up.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies, pallet jacks, and electric forklift to unload and organize merchandise from delivery trucks to stock room
- Unload grocery trucks, frozen goods, and general merchandise
- Load Trucks with returned Items
- Breakdown loads to replenish shelves
- Organize and clean produce cooler
- Consistently lifted materials weighing as much as 50 pounds
Professional Carpet Cleaner
Self-employeed
Fallbrook, United States
10.2001 - 12.2019
- Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Drywall Patching and Repair
- Baseboard Repairs and Replacement
- Flood Repair, remove damaged padding, restore and repair damaged area to dry normal condition
- Reattach carpet by stretching and pulling back in place
- Remove Pet Odors
- Schedule appointment
- Provide excellent customer service
- Doing customer callbacks/ free estimates to schedule future appointment to increase business sales
- Move Furniture up to 150 lbs
- Operated steam cleaners to vacuum rugs and remove loosened dirt
- Performed specialty treatments on stains
Warehouse Worker
SYSCO Food Services
Poway, CA
09.1999 - 10.2001
- Work orders are issued to pick correct items onto double pallet, pallet Jack, and select material from isle to isle, often for multiple deliveries from, Warehouse Departments and Loading Dock areas in timely manner.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Selecting Items from Dry Grocery Warehouse, Refrigerated Cooler, and Frozen Cooler to Loading Dock
- Checked packages and merchandise for damage and notified vendors
- Consistently lifted materials weighing as much as 70 pounds
- Performed general housekeeping and cleaning tasks
- Identified inadequate materials and faulty equipment and brought to supervisors' attention
Grocery Manager
Lucky's Supermarket
Fallbrook, United States
12.1980 - 09.1998
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Verify money being dropped in vault
- Night Crew Chief in charge of making sure daily grocery deliveries are broken down from pallets. Managed crew of 3 to 6 employees depending on the night. At times unload truck deliveries. Replenished to shelves and rotated by myself and night crew associates. Organizing back room. providing clean workspace. Make sure grocery store is presentable for opening store hours. Reporting back to morning manager.
- Building displays of promotional items, that at times could be multiple displays to construct.
- Help out other departments if needed such as frozen, liquor and general merchandise.
- Reviewed inventory levels and place orders for products and merchandise for restocking purposes
Education
High School Diploma -
Herbert Hoover High School ,
San Diego, CA06.1982
Skills
- Critical Thinking
- Stockroom Maintenance
- Cash Register Operations
- Stocking and Replenishing
- Pallet Jack Experience- Single & Double
- Forklift Experienced
- Communication Skills
- Heavy Lifting
- Spanish Speaking
- Load & Unload Trucks
- Construct pallets
- Organize Stock Room
- Customer Service
- Communication Skills
- Team Leader Experience
Timeline
Grocery Stocker
Albertsens
04.2020 - 07.2022
Professional Carpet Cleaner
Self-employeed
10.2001 - 12.2019
Warehouse Worker
SYSCO Food Services
09.1999 - 10.2001
Grocery Manager
Lucky's Supermarket
12.1980 - 09.1998
High School Diploma -
Herbert Hoover High School ,
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