Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Felix A Rivera

Orlando,FL

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience

Work History

Team Associate

Dairy Queen Grill & Chill
06.2021 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Resolved issues quickly to maintain productivity goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Associate of Science - Psychology

Valencia College
Orlando, FL
05.2025

High School Diploma -

University High School
Orlando, FL
05.2022

Skills

  • Equipment Operation
  • Workplace Safety
  • Complaint Resolution
  • Cash Handling
  • Customer Service
  • Fluent in Spanish
  • Teamwork and Collaboration
  • Safety Understanding
  • Money Handling
  • Facility Cleaning
  • Attention to Detail
  • Order Preparation
  • Following Instructions

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Team Associate

Dairy Queen Grill & Chill
06.2021 - Current

Associate of Science - Psychology

Valencia College

High School Diploma -

University High School

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Felix A Rivera