Felix D Dauzon
Brookheaven,PA
Summary
Reliable Front Desk Staff Member well-versed in assisting guests with check-in, check-out and billing services. Smart individual with combined organizational skills and polished customer service style. Promptly addresses various questions and concerns from customers to facilitate positive guest experience and repeat business.
Overview
4
4
years of professional experience
Work History
Front Desk Staff Member
LA Fitness
08.2023 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained clean and organized front desk areas to uphold polished company image.
Senior Sales Representative
Autozone, Philadelphia
02.2020 - 10.2022
- My main duties were to assist customers with what they needed
- Organizing the store to have a good and great presentation for the customers to come back
- Also would have responsibilities to organize the over stock items and auto parts.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
Cashier/Clerk
Giant
11.2019 - 01.2021
- My main duties were to clean the store, the restrooms, and the aisle
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
High school Diploma -
Commonwealth Charter Academy
Skills
- I can easily talk to people and find what they need, simple and quick
- I Am an organized and responsible hard working person
- Safety and Security Procedures
- Registration Processing
- Supply Replenishment
- Servicing Rooms
- Sales Expertise
- Guest Services
- Front Desk Management
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Staff Member
LA Fitness
08.2023 - Current
Senior Sales Representative
Autozone, Philadelphia
02.2020 - 10.2022
Cashier/Clerk
Giant
11.2019 - 01.2021
High school Diploma -
Commonwealth Charter Academy
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