Overview
Work History
Education
Skills
Timeline
Generic

FELIX OMAR HERNANDEZ MOREJON

Miami,FL

Overview

27
27
years of professional experience

Work History

Technician

Metro Dade Security System
MIAMI, FL
02.2023 - 01.2024
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Conducted preventive maintenance procedures according to established schedules.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Replaced defective components or parts as needed.
  • Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.

Manager

TALLER REPARACION DE FRENOS Y OTROS
Pinar Del Rio, Pinar Del Rio
01.2010 - 01.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Reviewed contracts before signing them on behalf of the organization.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Director De Partes Y Piezas

MCV PINAR DEL RIO
Pinar Del Rio, Pinar Del Rio
03.2001 - 12.2010
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Coordinated resources across departments to maximize productivity levels.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Directed operations to improve efficiency and increase profit margins.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Director

SOLUCIONES MECANICAS
Pinar Del Rio, Pinar Del Rio
07.1997 - 01.2001
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Identified opportunities for improvement in operational performance metrics.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Coordinated resources across departments to maximize productivity levels.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Served as a public spokesperson at industry events or conferences.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Assessed employee performance against established benchmarks or targets.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Partnered with staff to create professional development plans to support personal and business growth.
  • Directed operations to improve efficiency and increase profit margins.
  • Streamlined supply chain management to reduce costs and improve efficiency.
  • Monitored industry trends to identify opportunities for expansion and innovation.
  • Managed annual budgeting process, including forecasting and financial planning.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.

Education

Bachelor of Science - Mechanical Engineering

IPSJAE
MIARIANAO, CIUDAD HAVANA, CUBA
07-1985

Skills

  • Quality Control
  • Environmental Compliance
  • Machinery calibration
  • Blueprint Reading
  • Commercial construction experience
  • Component Replacement

Timeline

Technician

Metro Dade Security System
02.2023 - 01.2024

Manager

TALLER REPARACION DE FRENOS Y OTROS
01.2010 - 01.2023

Director De Partes Y Piezas

MCV PINAR DEL RIO
03.2001 - 12.2010

Director

SOLUCIONES MECANICAS
07.1997 - 01.2001

Bachelor of Science - Mechanical Engineering

IPSJAE

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FELIX OMAR HERNANDEZ MOREJON