Felix Wu

• Greeted customers and assessed needs to recommend suitable car wash services.
• Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
• Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
• Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
• Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
• Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
• Kept customer areas clean and tidy to maintain professional, hygienic standards.
• Maintained a clean and organized work environment, ensuring the safety of customers and employees.
• Optimized workflow by rotating between different roles within the car wash process as needed.
• Assisted in training new staff members on proper car wash techniques and procedures.

I usually worked evening shifts which usually started from anywhere between 4pm-6pm and ended anywhere between 1am-3am. As dishwashers, we were responsible for cleaning any dishes in the restaurant that needed to be cleaned. We would bring buss carts stacked with dirty dishes in to the dish pit to wash, the line cooks would toss us sauté pans and other cooking utensils for us to clean constantly, and the food prep people would toss us their food prep utensils and tools for us to wash. While I was working in the Cheesecake factory, we were always backed up because we were never truly able to clean the dishes as fast as the fast pace that the busy restaurant was operating at, which is why we would sometimes stay late up until 3am to finish cleaning anything before we got off our shift. Also, once the restaurant was shut down, as dishwashers, our crew was also responsible for cleaning up the dishwashing room which included rinsing and sweeping the floor, taking apart and cleaning the dishwashing machine, and clearing/cleaning any counters/surfaces in the dish washing room. We were also responsible for returning any dishes and utensils back to where they belonged and bringing out any trash that was left in the restaurant. After all of that, we were able to go home.