Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Feliz Sandoval-Romero

Summary

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

25
25
years of professional experience
1
1
Certification

Work History

IISA - Implementation & Instructional Support Associate

Santa Fe Public Schools
09.2017 - Current
  • Works alongside and assists certified school personnel in the performance of their duties and works under the direct supervision of a certified person
  • Assists certified staff in providing delivery of the instructional and/or behavioral program and/or performing delegated health-related tasks in the care of individual students with special needs
  • (The certified person retains responsibilities for instruction and supervision of pupils in his or her charge and shall not delegate to an aide sole responsibility for the performance of any of the following duties) Demonstrates the ability to independently implement and document goals, measurable objectives,IEP interventions, and outcomes as defined in the educational/behavior/health management plan
  • Ability to comply with state-approved Code of Ethics of the Education Profession and upholds and enforces rules, administrative directives and regulations,of lead teacher and principal as well as school board policies, and local, state and federal regulations
  • Ability to safeguard confidentiality of privileged information as prescribed by HIPAA/FERPA policies
  • Effective communication skills, both verbal and written
  • Flexibility, organization, decision-making and problem solving skills
  • Interpersonal skills with diverse populations in-person and on the telephone
  • Ability to maintain student health records, collect data and report it to the PED licensed registered school nurse
  • Certification in CPR/First Aid
  • Training will be provided for delegated health tasks such as diapering, range of motion exercises, feeding assistance.

Medical Administrative Assistant

Santa Fe Foot and Ankle Institute, LLC
09.2016 - 07.2017
  • This position covered multiple positions that included front desk and medical assisting
  • Duties included scheduling patient's appointments in person and by phone
  • Entering patients demographic information, verifying patients insurance information and coverage, obtaining insurance cards and I.D for photocopying, creating new patient files and upkeep of current files, ordering office supplies, pulling upcoming patient's files up to for upcoming appointments up to 4 days prior, prepping and creating office forms, processing payments, purging all patient files three years or older
  • Medical Assistant duties included: Turning out patient rooms (cleaning room and sterilization of equipment) for next patient, assisting the preparation of tools and patients for patients to be seen by Doctor, assisting patients with new patient packet for establishment of patient for practice and providing preventative care packets for patient's after care
  • Cleaning and sterilization of tools and office when needed
  • Have knowledge of operating all office equipment including computer, fax and phone
  • Was responsible for updates of computer.

Substitute Teacher

Santa Fe Public Schools
09.2006 - 05.2017
  • As a Substitute Teacher my responsibilities were to assist and implement lesson plans to students for Teachers, Educational Assistants, Secretaries, Art and Music personnel.

Administrative Assistant/Law Clerk

State of New Mexico Regulation and Licensing Department
11.2014 - 11.2015
  • Answered phones, assisted public in person and over the phone
  • Sent out notifications to public regarding identity protection
  • Assisted hearing officer with acquiring signatures for due process of subpoenas and filing
  • Assisted with interview preparations, processed mail and payments to Securities Division
  • Managed vehicle mileage and gas logs
  • Assigned agents incoming packages for process
  • Created telephone directories and sign in logs for visitors needing assistance with licensing renewals, IPRA requests and notary complaints
  • Assisted with SARS, faxing, copying and scanning material into the division's shared computer drive.

Medical Office Registration Clerk

Physicians Plaza Surgery Center
04.2012 - 02.2014
  • As a registration clerk, I welcomed patients, families, vendors and Physicians to the Center in person and by phone
  • Directed inquiries to proper location
  • Responsible to open and operate the Surgery Center by 6:00 a.m
  • For the registration of patients, assisted vendors with daily morning deliveries, and ensured surgical staff's patients were prepared for scheduled procedure
  • Assembled medical records for patients, processed and balanced front desk collections daily, managed petty cash, distributed mail and messages and assisted with filing and archiving medical records
  • Mailed billing statements daily to patients, collected and processed patient's payments by mail and phone
  • Entered in patient's insurance and demographic information into AdvantX and HIS Systems for patients
  • Worked directly with clinical staff to ensure all information for patient was correct
  • Assisted with Business Office as necessary.

Administrative Assistant

New Mexico Environmental Law Center
06.2008 - 08.2008
  • My duties were to answer phones, order supplies, assist and support attorneys, sort and distribute mail and general email daily, take staff meeting minutes weekly, recycle and file legal cases weekly
  • File Pleadings at court house.

Administrative Secretary

Santa Fe County Attorney's Office
12.2000 - 06.2005
  • My position was to help with administrative duties for the Attorney's Dept., Risk Manager and Probate Judge
  • My duties were data entry, docket deadlines for attorney's trials, assign contracts, ordinances and resolutions for attorney's review, accounts payable/receivable, updated all ordinances and resolutions for referencing purposes
  • Scheduled meetings, appointments and reserved conference room for Attorney and other County departments, scheduled weddings for Probate Judge and assisted public with probate process
  • Filed pleadings at District Court, Supreme Court, scanned and distributed mail within the department, answered multiple phone lines, faxed documents and made copies, created correspondence letters for attorney's, and risk manager, signed for and logged all summons and tort claims being served to the County and sent copies to insurance authority, NMAC.

Secretary

Santa Fe County Assessor's Office
05.1999 - 12.2000
  • My duties were to answer multiple phone lines
  • Transfer property owner's names on filed and recorded warranty deeds, real estate contracts and quitclaim deeds
  • Searched for property owner's parcels to notify public of property changes
  • Provided customer service to the public for searches on property owner's assessments of real property, provided property bonds to the public
  • Purchasing and receiving, ordered supplies for office, data entry, and assisted with property tax protesters and protest process.

Education

Associate in Applied Science - Media Arts

Santa Fe Community College
Santa Fe, NM
01.2003

High School Diploma -

Santa Fe Technical High School
Santa Fe, NM
01.1992

Skills

  • As400
  • Multi-Tasking
  • Data Entry
  • Typing
  • Problem solver, team player, responsible and dedicated
  • Customer Service
  • Microsoft Access
  • Teaching
  • Medical Office Experience
  • HIPAA
  • Administrative Experience
  • Multi-line Phone Systems
  • Data Collection
  • Medical Records
  • Microsoft Outlook
  • Office Management
  • Computer Skills
  • Attention to Detail
  • Time Management
  • Leadership Qualities
  • Customer interaction
  • Workplace Safety
  • Customer Engagement
  • Decision-Making
  • Complex Problem-Solving
  • Relationship Building
  • Courteous and Professional
  • Flexible Schedule
  • Oral communication
  • Work Planning and Prioritization
  • Issue Resolution
  • MS Office
  • Cross-Functional Teamwork
  • Performance Improvement
  • Computer competencies
  • Multiple Priorities Management
  • Calendar Management

Certification

  • CPR, 10/2017
  • Substitute Teacher Certificate Level III K-12, 07/2017
  • EA (Educational Assistant) Level Three License, 07/2010

Additional Information

SKILLS: Fast learner, team player, great communicator, professional and reliable, gladly accepts new responsibilities, ability to multi task, experienced with computer software such as Microsoft Access, Outlook Word, Calendars, Excel, AS/400, Photoshop 6.0, Abacus, Document Imaging systems such as Application, experienced with medical software such as: AdvantX and VMR, Xtender and HealthFusions. Can type 50 words per minute.

Timeline

IISA - Implementation & Instructional Support Associate

Santa Fe Public Schools
09.2017 - Current

Medical Administrative Assistant

Santa Fe Foot and Ankle Institute, LLC
09.2016 - 07.2017

Administrative Assistant/Law Clerk

State of New Mexico Regulation and Licensing Department
11.2014 - 11.2015

Medical Office Registration Clerk

Physicians Plaza Surgery Center
04.2012 - 02.2014

Administrative Assistant

New Mexico Environmental Law Center
06.2008 - 08.2008

Substitute Teacher

Santa Fe Public Schools
09.2006 - 05.2017

Administrative Secretary

Santa Fe County Attorney's Office
12.2000 - 06.2005

Secretary

Santa Fe County Assessor's Office
05.1999 - 12.2000

Associate in Applied Science - Media Arts

Santa Fe Community College

High School Diploma -

Santa Fe Technical High School

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Feliz Sandoval-Romero