Felliscia Garbuwaath
Federal Way
Summary
Dynamic and detail-oriented professional with experience at Express Employment Professionals, excelling in mail sorting and delivery accuracy. Proven reliability and teamwork skills enhance productivity in fast-paced environments. Adept at handling high-volume tasks while ensuring compliance with postal regulations, demonstrating strong organizational abilities and commitment to workplace safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mail Sorter/Operator
Express Employment Professionals
10.2017 - 04.2018
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Performed final preparation for outgoing, metered correspondences prior to placement for production.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Proved successful working within tight deadlines and a fast-paced environment.
- Ensured compliance with postal regulations by inspecting parcels and packages for proper labeling and postage requirements.
Deli Clerk
KTA Superstore
09.2016 - 04.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Learned other teammates' work tasks to train as backup.
- Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
- Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
- Trained new deli clerks, enhancing team's efficiency and service quality.
Education
Accounting
Hilo Community College
Hilo, HI06-2016
High School Diploma -
Yap High School
Yap, Micronesia05-2012
Skills
- Handling and sorting mail
- Reliability and punctuality
- Accuracy and precision
- Reading comprehension
- Workplace safety
- Team collaboration
- Retail sales
- Production goal setting
- Speed and agility
Certification
- Certificate in Accounting
Timeline
Mail Sorter/Operator
Express Employment Professionals
10.2017 - 04.2018
Deli Clerk
KTA Superstore
09.2016 - 04.2017
Accounting
Hilo Community College
High School Diploma -
Yap High School
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